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Process Assistant
Process Assistant-November 2024
Spokane Valley
Nov 15, 2025
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Process Assistant

  Description

  This position is for Inbound Pallet Receive Back Half Nights Process Assistant.

  This Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Center areas.

  Key Job Elements:

  • Support and work in the department as required

  • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers

  • Providing vacation coverage for Area Managers

  • Providing policy follow-up, attendance tracking (duties do not extend to discipline)

  • Tracking and reporting of ATS/labor hours

  • Assisting the floor as an associate resource, training associates and verifying SOP compliance

  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance

  • Participating in Operational Excellence initiatives in some capacity

  • Filling in as needed with production duties

  • Fully understanding workflow and daily production goals

  • Reviewing and updating SOP as required

  • Assisting in keeping work area clean and organized

  • Identifying and addressing safety hazards within the work area

  • Coaching associates to work safely at all times

  • Participating in safety initiatives

  • Referring all job injuries immediately to area manager

  Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

  Key job responsibilities

  Super shipper. Correspond with multiple shipping companies and their contacts. Use multiple shipping company’s software to ship and track packages. Coordinate trailers to corresponding dock doors and cross docks using OMA tool. Ensure proper processes are followed with the Trailer Dock Release program

  We are open to hiring candidates to work out of one of the following locations:

  Spokane Valley, WA, USA

  Basic Qualifications

  1+ years of Microsoft Office products and applications experience

  High school or equivalent

  Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

  Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

  Work 40 hours/week, and overtime as required

  Preferred Qualifications

  2+ years of Microsoft Office products and applications experience

  Experience with performance metrics and lean process improvement

  Excellent written and verbal communication and interpersonal skills to coach, train and assist team members

  Self-motivated

  Strong organizational skills

  Problem solving and decision making skills

  Helpful attitude toward co-workers and management team

  Detail oriented

  Excellent communication skills

  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $54,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

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