Overview Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary Responsible for the implementation and upkeep of security systems and technology, which includes, but is not limited to, badging and access control, locksmithing, surveillance systems, infant abduction systems, panic alarms and intrusion alarms; and provides emergency on-call services after hours. The Senior Security Systems Specialist assists with security system design consisting of locking devices, access control, CCTV, panic and intrusion alarms for all locations. Reviews construction plans/blueprints and performs design take-offs of architectural plans for electronic security systems, technology infrastructures and low voltage systems. Assists in determining project scope, writing solicitation documentation, contacting electronic security vendors, and inspecting and verifying vendor deliverables against awarded contracts. Provides ongoing support and maintenance of security systems to ensure adherence to standards and continuous improvement. Troubleshoots security related computer system problems in order to repair and/or recommend corrective action. Communicates process and procedural changes to Security Department, NOC, and external departments. Serves as a liaison between Security Services and Information Security as well as applicable vendors. Trains users in various security systems, badging system application and software features. In-services users in security related PC application and data management. Provides technical support for all security systems, doors, technology, and locksmithing. Maintains and supports the relational database repository for Access Control including personnel records, access cards, and control devices. Maintains standards for personnel identification badge design and production. Maintains system security in compliance with standards established by HonorHealth to avoid network infiltration and/or system sabotage. Analyzes and solves application problems, i.e., incorrect security level assignments, improper door configurations, locks and related mechanisms, and badging errors. Trains users in the understanding of security systems and technology. Assists in the evaluation, selection, and installation of electronic and physical security systems. Reviews construction plans/blueprints, evaluates proposals and selects security system subcontractors, devices, equipment, parts and supplies. Oversees and coordinates work being performed by subcontractors and facilities engineers assigned to projects. Verifies subcontractor and vendor deliverables against awarded contracts to ensure adherence to standards and provides final approvals for project close-outs regarding electronic security according to regulatory and best practices. Tracks project/job expenditures to ensure to meet budget as well as coordinate project activities with stakeholders. Provides repair and maintenance of all security systems. Reports all matters concerning electronic security safeguards to security leadership. Advises security leadership of vendor-related performance issues with appropriate documentation. Provides reports on preventive maintenance of electronic security assets. Designs and produces various technology reports for the security leadership and other HonorHealth departments such as entry logs, card tracking, entry counts, etc. Immediately reports physical (key) or electronic security breaches to security leadership to maintain high level of security for all mechanical devices, electronic equipment, and confidentiality of all proprietary information. Immediately reports all surveillance failures or issues. Provides regular status reports on projects and work orders. Responsible for managing third party intrusion and duress alarms network wide. Duties include, but are not limited to; establishing a standard for the network, coordinating bids, installations and disconnects of alarm systems. Coordinates repair requests and code management requests. Creates, monitors, and maintains (add/change/delete) database of the various alarm locations, users and their confidential codes by location Qualifications Education Associate's Degree or 2 years' work related experience Required Experience 2 years security systems/technology maintenance or installation experience coupled with experience with access control systems and/or construction project planning for security systems or related infrastructure Required 2 years Experience with CCTV systems, magnetic card reader systems and proximity card reader systems Required Licenses and Certifications Driver License AZDL - Driver License - Valid and In State Required