Overview

　　How you move is why we’re here. ® Now more than ever.

　　Get back to what you need and love to do.

　　The possibilities are endless...

　　Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize

　　the abundant opportunities for growth and success.

　　If this describes you then let’s talk!

　　HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report . As a recipient of theMagnetAward for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

　　Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

　　Patient Access Specialist - Westchester OPC

　　Full-Time

　　A highly visible customer service position that is responsible for the reception of patients, families, and health care providers. The Patient Access Specialist is an expert in areas of customer service, registration/scheduling, insurance, and HSS Standards of Care. Patient Access Specialist is expected to score in the top 5% of measureable categories within 6 months of hire.

　　Responsibilities

　　Provide exceptional customer service to all patients, visitors, and customers

　　Prioritize and designate patient flow

　　Verify insurance and obtain benefits

　　Confirming all radiology services have been authorized prior to visits/communicating results with patients

　　Triage phone calls and schedule appointments

　　Respond to patient, visitor, and customer inquiries

　　Obtain patient demographics, personal information, and medical history by interviewing patients

　　Collect payments

　　Performs other related duties incidental to the work described herein

　　Screen patients for COVID safety precautions

　　Communication with leadership regarding closing shift precautions

　　Position is based in New Jersey, however, employee may need to travel to other HSS sites

　　Cross coverage with other departments

　　Qualifications

　　Requirements

　　Bachelor's degree preferred; Diploma or equivalent with 3 years of experience

　　Two years in a healthcare or related customer service field

　　Desired Qualifications

　　Superior written and oral communication skills

　　Exceptional customer service skills

　　Ability to multi-task

　　Ability to work in a team environment

　　Knowledge of healthcare and health insurance

　　Familiarity with medical terminology

　　Displays positive attitudes towards assignments and others

　　Hired for evenings and weekends, but must be flexible for morning coverage

　　Other Requirements

　　#LI-Onsite

　　Pay Range - Minimum

　　USD $28.99/Hr.

　　Pay Range - Maximum

　　USD $33.34/Hr.

　　Posted Date4 days ago(1/22/2024 5:20 PM)

　　Job ID2024-18874

　　LocationUS-NY-New York

　　CategoryAdmitting/Patient Registration - All Openings

　　Emp StatusRegular Full-Time

　　Hours per Week35

　　ShiftDays