Home
/
Comprehensive
/
Patient Access Specialist (Financial Counselor) - Chandler Regional Medical Center - Chandler, AZ
Patient Access Specialist (Financial Counselor) - Chandler Regional Medical Center - Chandler, AZ-May 2024
Chandler
May 10, 2025
ABOUT UNITEDHEALTH GROUP
With offices around the world, UnitedHealth Group's headquarters are located in the Minneapolis metropolitan area.
10,000+ employees
Healthcare
VIEW COMPANY PROFILE >>
About Patient Access Specialist (Financial Counselor) - Chandler Regional Medical Center - Chandler, AZ

  $2,000 Sign On Bonus For External Candidates

  Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

  The Patient Access Specialist (Financial Counselor) functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider’s practice. The primary role is to organize the practice’s daily activities and paperwork.

  This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 1955 W. Frye Road in Chandler, AZ.

  We offer 4 weeks of on-the-job training. The hours of the training will be 8:00am - 4:30pm AZ time, Monday-Friday.

  Primary Responsibilities:

  Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage. When contacting payers directly, utilizes approved scripting.

  Obtains referral, authorization and pre-certification information and documents this information in system.

  Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due.

  Trains staff on computer systems, new processes, payer updates and assigned reporting.

  Functions as a Superuser for primary computer systems

  Proactively identifies and leads department process improvement opportunities.

  Works on Special Projects as needed.

  Performs the duties of a Patient Access Representative

  Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas.

  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  Required Qualifications:

  Must be 18 years of age OR older

  2+ years of Customer Service experience such as hospital, office setting, customer service setting, or phone support

  1+ years of electronic health record experience

  Ability to work 100% onsite at Chandler Regional medical Center at 1955 W. Frye Road in Chandler, AZ

  Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime.

  Preferred Qualifications:

  1+ years of experience with prior authorizations

  Experience with Microsoft Office products

  Working knowledge of medical terminology

  Understanding of insurance policies and procedures

  Ability to perform basic mathematics for financial payments

  Experience in requesting and processing financial payments

  Experience in insurance reimbursement and financial verification

  Experience in a Hospital Patient Registration Department, Physician office or any medical setting

  Soft Skills:

  Strong interpersonal, communication and customer service skillsPhysical and Work Environment:

  Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset.PLEASE NOTE The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

  Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .

  #RPO #RED

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Account Executive
This job was posted by https://www.arjoblink.arkansas.gov : For moreinformation, please see: https://www.arjoblink.arkansas.gov/jobs/4080201 Details:\\ Channel 5, KFSM-TV, Fayetteville, AR, a TEGNA M
Cleaner
Overview Benefit Information ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members (https://www.abm.com/wp-cont
Assembler
CompanyOur Automotive Technology business is passionate about the automotive industry and produces as well as markets high-tech automotive components worldwide. With over 20,000 employees, we are res
Senior Identity & Access Management (IAM) Security Advisor
WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Elevance Health requires a completed online app
USA - Assurance - Financial Accounting Advisory Services - Intern - Winter 2025
USA - Assurance - Financial Accounting Advisory Services - Intern - Winter 2025 1471415 CA-Irvine, CA-Los Angeles, CA-San Francisco, CA-San Jose, FL-Miami, GA-Atlanta, IA-Des Moines, IL-Chicago, NC-C
OCM Consultant
Overview About Public Consulting Group Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and
Infrastructure Engineer - Incident Response Team (3rd Shift Thu-Mon)
Job Number 23212365 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States Schedule Full-Time Located Remotely? Y Relocation?
Crew Member
Fun. Flexible hours. Great pay. Fantastic people. Professional fulfillment. That uniquely cool SONIC uniform. Can this possibly get any better? YES IT CAN! Like a Chili Cheese Coney, the SONIC Drive-
Industry Sales Executive- Wholesale Distribution
Job Description About Oracle ERP Oracle’s outstanding suite of products—including Oracle Cloud Enterprise Resource Management (ERP), Enterprise Performance Management (EPM), and Supply Chain Manageme
Customer Security Assurance
Cribl does differently.What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit along th
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved