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Patient Access Representative - Rehab
Patient Access Representative - Rehab-January 2024
Pensacola
Jan 5, 2026
About Patient Access Representative - Rehab

  Details

  Department: Rehab Administration 001

  Schedule: Monday through Friday 8:30AM - 5:00 PM

  Hospital: Ascension Sacred Heart Hospital - Pensacola

  Location: Pensacola, Florida

  Benefits

  Paid time off (PTO)

  Various health insurance options & wellness plans

  Retirement benefits including employer match plans

  Long-term & short-term disability

  Employee assistance programs (EAP)

  Parental leave & adoption assistance

  Tuition reimbursement

  Ways to give back to your community

  *Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.

  Responsibilities

  Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration.

  Gather necessary demographic, insurance and clinical information from patient and enter into appropriate database.

  Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.

  Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.

  Coordinate and communicate schedules.

  Assist with coordination of activities related to insurance pre-certification/authorization.

  Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.

  Requirements

  Education:

  High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

  Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

  Additional Preferences

  Medical office experience required. Must have excellent phone and in person customer service skills. Must be a team player and reliable team member.

  Why Join Our Team

  Ascension Sacred Heart is a leading provider of high-quality healthcare to children and adults in South Alabama and Northwest Florida communities and operates Northwest Florida's only children's hospital. Our faith-based ministry offers caregivers the opportunity to flourish personally and professionally in a variety of specialties, including cardiology, brain and spine, pediatrics, women's health, orthopedics and cancer care.

  Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

  Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

  Equal Employment Opportunity Employer

  Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

  For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.

  As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

  Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

  Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

  E-Verify Statement

  This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

  E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)

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