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Patient Access Rep
Patient Access Rep-November 2024
Indianapolis
Nov 29, 2025
About Patient Access Rep

  Details

  Department: Cardiology Scheduling

  Schedule: Monday-Friday 8:30am-5pm. Partial remote (1 possibly 2 days per week)

  Facility: Ascension Medical Group - Clinic

  Location: Indianapolis, IN

  Benefits

  Paid time off (PTO)

  Various health insurance options & wellness plans

  Retirement benefits including employer match plans

  Long-term & short-term disability

  Employee assistance programs (EAP)

  Parental leave & adoption assistance

  Tuition reimbursement

  Ways to give back to your community

  *Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.

  Responsibilities

  Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration.

  Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database.

  Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.

  Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinate and communicate schedules.

  Assist with coordination of activities related to insurance pre-certification/authorization.

  Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.

  Requirements

  Education:

  High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

  Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

  Additional Preferences

  Excellent computer skills as wells as customer service skills.

  Previous scheduling experience in medical office preferred.

  Good knowledge of insurances is helpful.

  Why Join Our Team

  Ascension St. Vincent in Indiana has been providing rewarding careers in healthcare for over 148 years. With 24 hospitals throughout the greater Indianapolis and Evansville areas, Ascension St. Vincent offers careers in a wide range of services including acute and long-term care, bariatrics, cancer care, cardiovascular services, emergency services, neuroscience, orthopedics, pediatric services, primary and urgent care, women's health services and more.

  Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

  Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

  Equal Employment Opportunity Employer

  Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

  For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.

  As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

  Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

  Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

  E-Verify Statement

  This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

  E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)

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