Job Description Summary
The House Attendant (HA) works with the Housekeeping Management Team toassist Room Attendants on assigned floors or buildings by collecting dirtylinens and transporting to the laundry area, delivering clean linens to RoomAttendant carts, and retrieving trash throughout the hotel. Assist with thecommercial laundry function and/or the cleaning of public area spaces,exterior entrances to the hotel, and parking lot. Will be assigned specialprojects as assigned by the Housekeeping Manager.
Job Description
DUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests andclients according to the Sonesta G.U.E.S.T. standards.Work with Room Attendants with heavy items such as mattresses and linens.Deliver linens and other supplies to Room Attendants.Maintain the cleanliness and organization of floor closets and corridors toinclude removing trash, wiping down shelves/counters; sweeping, mopingand/or vacuuming floors; and removing non-floor closet items and storingin appropriate areas.Respond to guests' requests such as in a timely and efficient manner.Clean other designated areas such as public restrooms, storage rooms, andother public area spaces.Report needed repairs or unsafe conditions to supervisor.Respond to special requests, guest complaints, and the delivery ofhousekeeping/room supplies to achieve complete guest satisfaction.Minimize waste of supplies and amenities within all areas of housekeeping.Deliver lost and found items according to established procedures.May regularly assist with deep cleaning projects.When assigned to laundry, monitor laundry supplies and equipment to ensurethey are sufficient and in working order. Operate washers and dryers accordingto hotel standards and manufacturers' guidelines. Receive soiled linens andinspect for damaged or stained items. Fold and store clean linens, reportdamages to supervisor.Promote teamwork and quality service through daily communication andcoordination with other shifts and departmental management.Ensure compliance with federal, state and local laws regarding health andsafety services.Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:Some previous housekeeping experience preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English is preferred; otherlanguages beneficial.Basic reading, writing and mathematical abilities are preferred.Frequently standing up, bending, climbing, kneeling, and moving aboutthe facility.Carrying, lifting or pulling items weighing up to 75 pounds.Will be required to regularly use commercial cleaning chemicals.Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information/Anticipated
Pay Range
"Base pay offered may vary depending on various factors including butnot limited to job related knowledge, skills, and job specific/overallexperience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure thehealth and financial security of employees and their families. We offer avariety of benefits to our employees including:
Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts
Upon submitting your application, please ensure you complete a fullapplication in addition to attaching a resume. Incomplete applicationsreceived will not be considered.
Equal Opportunity Employer -minorities/females/veterans/individuals with disabilities/sexualorientation/gender identity