JOB REQUIREMENTS: Outlet Supervisor - OUTLE010975DESCRIPTION/RESPONSIBILITIES: The Outlet Supervisor is responsible forassisting with the supervision of outlet operations, and completingassigned operational tasks with management guidance. Motivates the teamto ensure that customer satisfaction and production standards are beingmet to achieve organizational objectives. RESPONSIBILITY LEVEL:Implements strategies to achieve the goals for the organization andoutlet store operations. Implements, revises, and sustains policies,procedures and programs. Typically works on projects and initiativesthat span 3 - 12 months. PRINCIPAL DUTIES: 1. Project and ChangeManagement: Effectively plans and manages own work to reliably completeroutine job responsibilities and special assignments. May serve as ateam member or subject matter expert on formal projects or within thedepartment. Effectively engages in change affecting her/him,communicating appropriately with supervisor. Follows through onlearning, skill building, and practice necessary to adapt to change. 2.Problem Solving: Light supervision; works independently. Periodic reviewof work by manager or senior coworker. Solves problems of moderate toadvanced complexity; able to identify root cause, interpret data andresolve issues. 3. Technical Skill: Understands and applies professionalprinciples and skills within area of specialization to modify processesto resolve situations. 4. Community Engagement: Champions Goodwill\'scommunity engagement initiatives and serves as an ambassador forGoodwill in the wider community. 5. Maximizes the value of donated goodsfrom salvage through strategic pricing methods, while managing differenttypes of salvage commodities. 6. Coordinate the proper rotation of goodsin the outlet to ensure a continuous flow of new merchandise. 7. Trainand coach all employees to reach their potential as a highly productiveand collaborative member of the team. Oversee and ensure adequatecoverage at POS, sales floor and production. 8. Assist with hiringprocess of associates, new hire orientations and training as needed. 9.Function as a customer service manager (CSM); operate register, assigntills, maintain efficient customer flow, sales staff productivity andproper cash controls. 10. Maintain a safe and orderly work environment;ensure employees operate equipment safely and follow safe workpractices. 11. Work with Outlet Management to conduct apprehensionsfollowing established loss prevention policies and procedures. 12.Accurately complete data entry of required reports on time. Share withleadership insight or concerns found in report data or otherdocumentation 13. Plan and organize work assignments to increasecustomer service and protect assets. 14. Provide hands on leadership tomotivate employees to increase employee satisfaction. 15. Responsiblefor completing other duties/responsibilities as assigned. (JOW) (SEW)Equal Opportunity Employer-minorities/females/veterans/individuals withdisabilities/sexual orientation/gender identity ***** OTHEREXPERIENCE AND QUALIFICATIONS: REQUIREMENTS: 1. Two years of supervisoryexperience preferred. 2. Forklift certification. 3. Ability to workflexible schedule as business warrants; including nights and weekends.4. Must have working phone that allows for communication accessibility.5. Ability to operate heavy machinery. CORE CULTURAL COMPETENCIES: 1.Customer Focus: Independently anticipate and meet customer needs, whilesearching for ways to improve customer service. Internalize customerfeedback, and follow up with customer to ensure problems are solved byproviding innovative ideas to meet their future needs. 2. ValuesDifferences: Seeks out the diverse perspectives and talents of others,striving to work effectively with others who have differentperspectives, backgrounds or styles. Behave with sensitivity towardsdifferences in cult ral norms, expectations, and ways of communicating.Challenge stereotyping or offensive comments. 3. CommunicatesEffectively: Shares information and updates with others, while ensuringa clear, concise and professional communication through reports,documentation, written and other communications. Listens with interestto what others have to say. 4. Situational Adaptability: Demonstratesflexibility of responses to different situations through adapting to thechanging needs, conditions, priorities or opportunities. Monitors howwell an approach is working to see if a change is needed, recognizingcues that suggest a change in approach or behavior is needed. *****APPLICATION INSTRUCTIONS: Other: Applicants ONLY to apply via URL linkprovided! Apply Online:https://ars2.equest.com/?response_id=37d50062fe1edf4873c0e6e9d8dc902e