Position Information

　　Posting NumberSRGV7281

　　Working TitleMEDICAL OFFICE MANAGER (UT Health RGV Area Health Education Centers and Unimovil)

　　Number of Vacancies1

　　LocationEdinburg, Texas

　　DepartmentSchool of Medicine / Primary and Community Care ISU

　　FTE1.0

　　FLSAExempt

　　Scope of Job

　　Responsible for managing, planning and coordinating all of the assigned clinic administrative and operational functions associated with School of Medicine clinical practice at multiple sites. Responsible for day to day clinical, administrative and financial operations. Oversees operational quality, patient satisfaction, patient relations, personnel management, and inventory control for all current and future sites.

　　Description of Duties

　　Coordinates clinic operations and activities to ensure efficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards with day to day managing, planning and coordination at all sites.

　　Works closely with Department Chairpersons and Administrators to coordinate clinical sites and departmental activities/faculty as needed.

　　Manages non-clinical personnel. Objectively evaluates/documents performance of personnel and takes corrective action as appropriate.

　　Prepares and manages work schedules of personnel managed.

　　Works with Administration and Decision Support for Return on Investment ( ROI ) reports to develop/modify/supply, personnel/staffing needs, capital equipment, and special program budgets.

　　Monitors revenue and expense budgets on an on-going basis and takes appropriate action to ensure managed clinic operations are within budget guidelines.

　　Ensures appropriate information is gathered and transmitted in support of billing functions and assists with annual budget preparation.

　　Serves as point of contact for patient and external customer complaints. Reconciles and investigates all complaints relating to practice operations and patient satisfaction.

　　Manages office supplies and ensures the ordering of needed supplies to maintain inventory within budget.

　　Maintains documentation as required by regulatory agencies, policies, and procedures.

　　Acts as member of the Business Development team to expand clinical sites for the School of Medicine and participates in business development for clinical sites for the School of Medicine.

　　Coordinates maintenance and repairs of clinic area, equipment, and instruments.

　　Performs other duties as assigned.

　　Supervision Received

　　General supervision from assigned supervisor.

　　Supervision Given

　　Direct supervision of assigned staff.

　　Required Education

　　Bachelor’s degree in Business or Healthcare Administration or related field from an accredited university.

　　Preferred Education

　　Master of Business Administration or Master of Health Administration.

　　Licenses/Certifications

　　None.

　　Required Experience

　　Four (4) years of experience in healthcare administration or closely related field. Specialized healthcare management experience may be substituted for education on a 2-for-1 basis.

　　Preferred Experience

　　Experience in financial and business development

　　Equipment

　　Use of standard office equipment.

　　Working Conditions

　　Needs to be able to successfully perform all required duties. Office Environment; some travel and weekend work is required.

　　Other

　　Exceptional planning and organizational skills. Effective management and supervisory skills. Excellent communication and collaboration skills. Acumen for business development.

　　Physical Capabilities

　　N/A

　　Employment CategoryFull-Time

　　Minimum SalaryCommensurate with Experience

　　Posted SalaryCommensurate with Experience

　　Position Available Date01/16/2024

　　Grant Funded PositionYes

　　If Yes, Provide Grant Expiration Date08/31/2027

　　Posting Detail Information

　　EEO Statement

　　It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

　　Special Instructions to Applicants

　　Dear Applicant,

　　Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

　　Date of Birth

　　Gender

　　*Ethnicity/Race

　　Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

　　If you have any questions, please do not hesitate to contact us at (956) 665-2451 and/or [email protected].

　　Additional Information

　　UTRGV is a distributed location institution and working location is subject to change based on need.

　　All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.

　　Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .

　　Quick Linkhttps://careers.utrgv.edu/postings/41414

　　Posting Supplemental Questions

　　Required fields are indicated with an asterisk (*).

　　Are you a current UTRGV employee?Yes

　　No

　　Are you now, or previously, employed by The University of Texas System or any of its institutions?Yes - I currently am employed by the UT System or its institutions

　　Yes - I have previously been employed by the UT System or its institutions

　　No - I have never been employed by the UT System or its institutions

　　Please select your highest level of completed education.6th grade education

　　10th grade education

　　High School Diploma or GED

　　Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours

　　Bachelors Degree from an accredited university

　　Masters Degree from an accredited university

　　Ph. D. or other terminal degree from an accredited university

　　None of the above

　　Please provide the field of study for your education:(Open Ended Question)

　　Please indicate the number of years of work experience you have directly related to the position in which you are applying for:Less than 1 year

　　1 year

　　2 years

　　3 years

　　4 years

　　5 years

　　6 years

　　7 years

　　8 years

　　9 years

　　10 years

　　Over 10 years

　　Do you meet the minimum requirements for this position?Yes

　　No

　　Applicant Documents

　　Required Documents

　　ResumeOptional Documents

　　Cover Letter/Letter of Application

　　Unofficial Transcripts

　　Reference Letter 1

　　Reference Letter 2

　　Reference Letter 3

　　Certifications and Licenses

　　Training Certificates

　　Other Document

　　List of 3 References

　　Unofficial Transcripts 2

　　Unofficial Transcripts 3

　　Letter of Interest

　　Unofficial Graduate Transcripts

　　Additional Document