If you are an experienced Marketing Account Manager looking for a high-impact role with a global leader in digital transformation, EPAM is the perfect next step in your career! As an EPAMer, you’ll have the opportunity to work with a supportive team, on a variety of interesting projects for some of the biggest brands in the world.

　　In this role, you will serve as our client’s primary point of contact and trusted advisor, providing leadership across joint EPAM-client teams while ensuring optimal levels of productivity, service, communications, & quality. Highly flexible, experienced team with diverse technical expertise, strong written, verbal, and interpersonal communication skills, and excellent customer care skills.

　　Apply now to connect with a recruiter about this influential role at EPAM!

　　Req.#578849728

　　RESPONSIBILITIES

　　Primary Focus

　　Engage with client stakeholders across all business areas regularly, delivering a continuous flow of business building and improvement ideas, while securing relationship and performance feedback

　　Navigate challenges with brands, marketing, IT, agencies, and vendors daily while ensuring no impact on expected timelines and output

　　Support client teams and act as business owners for assigned accounts, leading the day-to-day activities of these accounts

　　Work with the delivery teams to enhance backlog, optimize the resource mix, and navigate scope changes to ensure client expectations are met

　　Client Engagement

　　Work across multiple client teams including brand, patient support, marketing operations, publishing, engagement planning, fulfillment teams, print ops, media, market research, IT, website, medical team, and worldwide conference teams

　　Consult with data governance on issues regarding consent, program compliance, and legality of new procedures

　　Direct and engage with vendors on behalf of the client. Provide instructions to call center, print shop, and media vendors

　　Provide analytics, insights, and trends via dashboards and ad hoc research

　　Develop standards for providing fulfillment to outside vendors handling services such as point of care, display/banner/newsletter, market research, and medical franchise/conference targets

　　REQUIREMENTS

　　Detail-oriented with the ability to manage multiple tasks, priorities, and deadlines

　　Expected to be able to understand the overall business objectives and required deliverables of a consultancy assignment and carry out assigned analysis and consultancy documentation work with some guidance and supervision

　　Excellent written and oral communication skills with the ability to effectively communicate complex ideas and information to a range of audiences and stakeholders. This requires collecting and driving business requirements through program diagrams, workbooks, etc

　　Proficiency with Microsoft Office programs including but not limited to Word, PowerPoint, Excel

　　Demonstrated experience in leveraging data, analytics, and customer insights to drive personalization at scale in the US Market. Experience in campaign management tools including but not limited to Salesforce Marketing Cloud (SFMC), Adobe, Oracle

　　Experience with project management tools such as Jira and Workfront

　　BENEFITS

　　Medical, Dental and Vision Insurance (Subsidized)

　　Health Savings Account

　　Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

　　Short-Term and Long-Term Disability (Company Provided)

　　Life and AD&D Insurance (Company Provided)

　　Employee Assistance Program

　　Unlimited access to LinkedIn learning solutions

　　Matched 401(k) Retirement Savings Plan

　　Paid Time Off

　　Legal Plan and Identity Theft Protection

　　Accident Insurance

　　Employee Discounts

　　Pet Insurance

　　Employee Stock Purchase Program

　　ABOUT EPAM

　　EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potentialEPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

　　At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.