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IT Delivery Manager
IT Delivery Manager-May 2024
Hartland
May 11, 2025
About IT Delivery Manager

  Hartland, WI, USA | Salary | Information Technology | Full Time

  The IT Delivery Manager is responsible for ensuring high-quality software delivery on our agile scrum development teams for Batteries Plus. The IT Delivery Manager is responsible for managing a cross-functional software development team including developers, business analysts, and quality assurance and ensuring that the team is successful in delivering high-quality business results.

  The IT Delivery Manager will be a hybrid role - mostly remote position with some time in the corporate office in Hartland, WI. Does this sound like your next exciting opportunity? Apply today!

  Responsibilities:

  Delivery/Project Management

  Coordinate project management on Agile development efforts, ensuring alignment of strategic initiatives with team capability and capacity

  Assist with vendor management when implementing off-the-shelf solutions

  Assist with planning, forecasting and estimating

  Provide visibility into delivery targets, commitments and progress

  Manage dependencies across teams, departments and vendors

  Act as liaison for stakeholders and other teams

  Contribute to program and portfolio management

  People Management

  Monitor and manage individual and team performance

  Identify impediments to delivery and help the team to overcome them

  Coach and mentor team members to apply the most appropriate agile and lean tools and techniques

  Coach the team to improve collaboration and self-organization

  Participate in recruiting and hiring for qualified candidates

  Onboard and train new hires

  Drive continuous improvement efforts for the team

  Manage consultant and off-shore resources as needed

  Qualifications:

  Bachelor's Degree in Information Technology, Business, or related discipline

  Minimum 3 years software development experience

  Minimum 5 years of demonstrated work experience leading successful delivery in an agile environment

  Preferred Qualifications:

  Azure DevOps experience, professional certifications in SCRUM, project management, or other related to software delivery

  Exceptional customer service orientation with strong interpersonal and relationship building skills; must be able to work with a variety of people and departments

  Strong analytical skills. Ability to assess situations using statistical and qualitative analysis and make recommendations and/or decisions to meet business needs

  Well organized with strong attention to detail and accuracy. Able to develop and follow-up on plans; meet deadlines in a fast paced, changing environment

  A Bit About Us:

  Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus and have a lot of fun while doing it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same; to satisfy our customers, build trust and drive business while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.

  It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

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