Hartland, WI, USA | Salary | Information Technology | Full Time
The IT Delivery Manager is responsible for ensuring high-quality software delivery on our agile scrum development teams for Batteries Plus. The IT Delivery Manager is responsible for managing a cross-functional software development team including developers, business analysts, and quality assurance and ensuring that the team is successful in delivering high-quality business results.
The IT Delivery Manager will be a hybrid role - mostly remote position with some time in the corporate office in Hartland, WI. Does this sound like your next exciting opportunity? Apply today!
Responsibilities:
Delivery/Project Management
Coordinate project management on Agile development efforts, ensuring alignment of strategic initiatives with team capability and capacity
Assist with vendor management when implementing off-the-shelf solutions
Assist with planning, forecasting and estimating
Provide visibility into delivery targets, commitments and progress
Manage dependencies across teams, departments and vendors
Act as liaison for stakeholders and other teams
Contribute to program and portfolio management
People Management
Monitor and manage individual and team performance
Identify impediments to delivery and help the team to overcome them
Coach and mentor team members to apply the most appropriate agile and lean tools and techniques
Coach the team to improve collaboration and self-organization
Participate in recruiting and hiring for qualified candidates
Onboard and train new hires
Drive continuous improvement efforts for the team
Manage consultant and off-shore resources as needed
Qualifications:
Bachelor's Degree in Information Technology, Business, or related discipline
Minimum 3 years software development experience
Minimum 5 years of demonstrated work experience leading successful delivery in an agile environment
Preferred Qualifications:
Azure DevOps experience, professional certifications in SCRUM, project management, or other related to software delivery
Exceptional customer service orientation with strong interpersonal and relationship building skills; must be able to work with a variety of people and departments
Strong analytical skills. Ability to assess situations using statistical and qualitative analysis and make recommendations and/or decisions to meet business needs
Well organized with strong attention to detail and accuracy. Able to develop and follow-up on plans; meet deadlines in a fast paced, changing environment
A Bit About Us:
Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus and have a lot of fun while doing it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same; to satisfy our customers, build trust and drive business while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.
It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.