Wyndham Hotels & Resorts is now seeking a Group Commission and Direct Bill Specialist to join our team in Saint John, New Brunswick.

　　Why Wyndham?

　　By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

　　The Role

　　The Group Commissions and Direct Bill Specialist supports our business functions through analysis of transactional data and processing of manual commission payments and invoicing for our Groups 360 partnership and other manually processed GSO group accounts. This position will ensure all group commissions are processed within program guidelines and paid to the appropriate account. Daily functions include analyzing reports, processing commission payments, processing commission billing, researching and responding to commission inquiries, and reporting on paid commissions. You will also help support the direct bill process through the pulling of folios for Wyndham Direct centrally processed accounts, updating tracking reports, and researching folio related questions. The position will have frequent interaction with properties, global sales accounts, third parties, and internal clients to help resolve group commission and direct bill inquiries.

　　What you'll do

　　• Analyze data and process manual group commission payments for assigned accounts

　　• Process group commission property invoicing

　　• Receive, research, and respond to commission inquiries received via phone and email

　　• Support centrally processed direct bill account by pulling of folios, updating reports, and researching account inquiries

　　• Compile reports for supporting detail for group commission payments and internal reporting

　　You'll be successful if you have

　　• The ability to work well with others and contribute to a team and also work independently in a fast paced environment

　　• Great attention to detail

　　• Strong verbal and written communication skills

　　• Strong time management skills and ability to quickly shift focus

　　Required Qualifications/Experience

　　• 1-2 years of experience

　　• Strong knowledge of MS Excel, specifically VLOOKUPs, filters, and advanced formatting

　　COMPANY OVERVIEW:

　　Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

　　Job Location: Saint John, 180 Crown Street, Saint John, New Brunswick NA

　　Employment Status: Full-time