Description

　　We are open to candidates in Atlanta, Seattle, San Francisco and New York City.The Global Startup Operations team is building the future of sales. Our team is responsible for supporting the rapidly growing Startup business, from Sales Leaders to Solutions Architects, Business Development leaders and everything in between. We are obsessed with delivering results for customers and supporting the startup organization in shaping the direction of the business. We are a diverse, innovative team which loves translating data, insights, and anecdotes into action (and success!).

　　We are seeking a Global Business Operations Leader to collaborate with the General Manager for the Startup Segment and the Head of Startup Sales Strategy, Operations and Enablement (SSOE) to define, land and execute the key mechanism to manage the segments operational performance. This role will focus on defining, measuring and elevating the key metrics for the business as well as managing the revenue Forecast and review cadences. The ideal candidate will drive alignment with broader AWS Sales and Marketing Organization while ensuring focus on the specific needs of the Startup Segment. This role will partner with stakeholders including Sales, Finance, Sales Operations, Sales Insights and Data Science (SIADS), and Enablement teams. The individual will incubate new programs to execute on the strategy and will consistently deliver successfully against high standards. This is a hands-on position - the ideal candidate must be willing to “roll up the sleeves.”

　　The ideal candidate earns trust through performance and relationship building, thinks strategically and analytically about our customer and business needs. The candidate will be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and the foresight to anticipate business needs, make tradeoffs, and balance business dynamics despite constraints. The ideal candidate will thrive in a fast-paced environment, will be able to manage through ambiguity and complexity, and constantly seek ways to invent and simplify business processes. Strong judgment and the ability to influence are essential to success in this role.

　　Key job responsibilities

　　Run the Global Revenue Forecast Mechanism for the Startup Segment

　　Develop and monitor key metrics to measure and improve operating processes, preparing insights and narratives for the Weekly and Monthly Business review cadences

　　Work with key stakeholders to identify performance gaps, prioritize opportunities, and manage improvement roadmap

　　Effectively communicate tactical process decisions and plans, project status, and issues and workarounds

　　Investigate and identify root causes of process performance drivers; correct or develop new processes to achieve required performance.

　　Develop detailed work and resource plans, schedules, project estimates, and status reports.

　　We are open to hiring candidates to work out of one of the following locations:

　　Arlington, VA, USA | Atlanta, GA, USA | Austin, TX, USA | Denver, CO, USA | New York, NY, USA | San Francisco, CA, USA | Seattle, WA, USA

　　Basic Qualifications

　　7+ years’ experience in business operations, sales operations, business intelligence, analytics or finance.

　　5+ years conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.

　　5+ years defining, refining, and implementing sales processes, procedures and policies.

　　Bachelor’s degree is required.

　　Preferred Qualifications

　　Professional level verbal and written communications skills and ability to articulate complex concepts to cross-functional audiences.

　　Excellent cross group collaboration skills.

　　Highly organized, detail oriented, and efficient in ambiguous situations.

　　Six Sigma, Project Management Professional (PMP), PRINCE2, Certified Project Management Practitioner (CPMP) or other project/program management certification.

　　MBA or other relevant advanced degree.

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $107,100/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.