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General Managers-January 2024
Dubuque
Jan 13, 2026
About General Managers

  It’s the dream job you never have to wake up from. At SONIC, you’ll whistle while you work, gaining a sense of accomplishment along the way. You’ll interact with fantastic people, earn great pay, sport a cool uniform.

  As a SONIC Drive-In restaurant General Manager, you are indeed a general—leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.

  Essential General Manager restaurant job duties are listed below:

  Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops

  Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards

  Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices

  Performs restaurant opening and/or closing duties

  Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels

  Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures

  Completes and maintains all drive-in restaurant employment related records and payroll records

  Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.

  Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints

  Interview and hire restaurant crew and management team members to achieve proper staffing levels

  Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends

  Develop and implement a marketing plan

  Requirements:

  Additional General Manager Requirements:

  High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred

  Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision

  Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays

  Knowledge of recruiting, interviewing and selection practices

  Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations

  Leadership and supervisory practices and skills; effective verbal and written communication skills

  Basic accounting and computer skills

  Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems

  Problem solving, decision-making and conflict-resolution skills

  Willingness to abide by the appearance, uniform and hygiene standards at SONIC

  Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee’s knees, cruisin’. .. you get the picture! It’s downright sensational!!

  All that’s missing is you, so APPLY TODAY!

  SONIC and its independent franchise owners are Equal Opportunity Employers.

  Company Introduction

  Here at SONIC Drive-in, our priority isn’t just great service, it’s great experiences. Whether you’re coming for a Cherry Limeade on your lunch break or picking up Shakes with your team after a big win, we’re ready for you. That’s why our drive-in makes your burgers with 100% pure beef patties, prepares hand-made onion rings, and serves real ice cream. Carhops deliver orders with a smile because “This is How We SONIC”. Download the SONIC app and order your favorites to enjoy exclusive perks and offers, including half price drinks and slushes any time. Stop by to treat yourself today!

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