Description

　　You Lead the Way. We’ve Got Your Back.

　　With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

　　At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

　　Join Team Amex and let's lead the way together.

　　How will you make an impact in this role?

　　Accertify is the trusted partner to the world’s leading e-Commerce brands. We help our clients grow revenue and protect against loss with industry-leading fraud prevention and digital identity offerings. When you join Accertify, you become part of the digital solution to enable legitimate e-Commerce, delivering peace of mind to merchants and their customers across the globe. #TeamAccertify provides a solution merchants trust, and a career you can trust.Accertify is a wholly owned subsidiary of American Express--which means our team has access to the amazing perks and benefits offered by our parent company.

　　Accertify is growing and we are looking to add Fraud Analyst to our global fraud-fighting team.

　　Function Description: Accertify Fraud India Team is responsible for providing Fraud Prevention Services to their clients by reviewing, analyzing real time volumes and reducing bad debt for client.

　　Perform manual fraud review in order to detect fraudulent transactions.

　　Conduct extensive research to validate purchases

　　Work with peers and Managed Services leadership to communicate fraud trends and share best practices, ideas and information.

　　Ensuring Adherence to regulatory, operations and compliance standards

　　Minimum Qualifications :

　　Critical Factors to Success:

　　Thorough and Accurate Due Diligence in Fraud Decision

　　Ability to communicate in English and conduct verifications via calls

　　Flexible working in 24/7 shifts including weekends, shift rotation and holidays

　　External Academic Background:

　　Finance/Commerce/bachelor’s degree requiredPreferred Qualifications :

　　Past Experience:

　　Worked on Consumer/Commercial Portfolio

　　Knowledge of Fraud Prevention Service preferred

　　Functional Skills/Capabilities:

　　Analytical Mind and Attention to Detail

　　Excellent problem-solving skills

　　Outstanding Communication Skills

　　Technical Skills/Capabilities:

　　Demonstrated experience and/or strong working knowledge of Microsoft Word, Excel, and Outlook

　　Must possess strong internet research, along with the ability to navigate multiple systems at once

　　Knowledge of Platforms:

　　White Pages, Accurint, Interceptas , CISCO

　　Skills/Capabilities: Enterprise Leadership Behaviors

　　Qualifications

　　We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

　　Competitive base salaries

　　Bonus incentives

　　Support for financial-well-being and retirement.

　　Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

　　Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

　　Generous paid parental leave policies (depending on your location)

　　Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

　　Free and confidential counseling support through our Healthy Minds program

　　Career development and training opportunities

　　American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

　　Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

　　Job: Operations

　　Primary Location: India-Haryana-Gurgaon

　　Schedule Full-time

　　Req ID: 24000535