Field Service Engineer

　　Copenhagen

　　At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our remote support teams, designers, solution managers and sales specialists to provide solutions.

　　Join us to do the best work of your career and make a profound social impact as an Engineer in our Field Services Team in Copenhagen.

　　What you'll achieve

　　As a Field Service Engineer, you will apply technical expertise, peer collaboration, diagnosis tools, and analytical practices to resolve customer issues, taking care of our customer IT operations by delivering outstanding on-site support.

　　You will:

　　• Drive timely onsite services such as break-fix support and proactive maintenance

　　• Seek resolution to drive closure of complex issues

　　• Keep abreast of technology and our service offerings

　　• Ensure and maintain close relationships with customer stakeholders

　　• Support some of the largest companies in Denmark incl. healthcare and critical infrastructure

　　Take the first step towards your dream career

　　Every Dell Technologies team member brings something unique to the table.

　　Here's what we are looking for with this role:

　　Essential Requirements

　　• 2-3 years of relevant experience

　　• Industry certification in Linux, Windows, VMware or Networking

　　Desirable Requirements

　　• Bachelor's Degree

　　• Relevant Dell Technologies product certification at the Professional Specialist Level

　　Who we are

　　We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.

　　Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

　　Application closing date: 1st of February 2024

　　Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

　　Job ID:R237766

　　Dell's Flexible & Hybrid Work Culture

　　At Dell Technologies, we believe our best work is done when flexibility is offered.

　　We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.

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