Introduction to the job

　　Applications Engineering - Creating Tomorrow's Value: We pro-actively enable business development and drive customer adoption of a tailored portfolio of sustainable ASML solutions by applying our industry product and process knowledge in a collaborative learning environment.

　　This role sits within the EUV Applications Engineering team that is client specific to Intel. You are responsible for providing solutions to lithography applications problems related to the optimization of the ASML scanner and its applications performance enhancement options. You will use personally accumulated knowledge supported by a worldwide applications & ASML headquarters' network, combined with analytical skills to analyze and identify opportunities for ASML scanner optimizations towards improving customer's on-product performance. You'll troubleshoot lithography issues potentially related to ASMLs product portfolio. You will do this in close collaboration with the customer, and often connected to the introduction of a new technology node for high volume manufacturing. Your scope includes enabling Scanner platform, troubleshooting platform structural gaps. Your proposals for application product improvement can cover a wide variety of solutions concerning scanner set-up and usage.

　　Role and responsibilitiesKey expert in application team to support customer in semiconductor industry with deep understanding of process knowledge.

　　Leading critical escalation and be able to manage customer expectation and drive factory to deliver timely support.

　　Define and drive customer requirements for existing or evaluation products based on technical intimacy with the customer.

　　Be familiar with advanced technique of lithography and distribute the knowledge within apps team.

　　Engage with ASML D&E and customer R&D team to define the solution roadmap.

　　Engage with each BL on business development and identify improvement potentials of ASML products and benefit our customers.

　　Adopt creative approach when facing challenge, be enthusiasm to explore the unknown area in new technology.

　　Drive implementation of CS Apps community's vision and mission.

　　Be able to work and coordinate across departments to ensure smooth troubleshooting process.

　　Education and experienceMS or PhD in Physics, Optics, Electronics, Electrical, Mechanical Engineering, Material Science Engineering, Chemical Engineering, Computer science, data science or IC manufacturing, or equivalent experience.

　　Customer support experience

　　Experience in data analysis using support software (MATLAB, Python, R) is required.

　　Experience in data analysis and analyzing technical data to summarize and present findings.

　　Basic project management skills.

　　Skills

　　Working at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems.

　　To thrive in this job, you'll need the following skills:

　　Must have strong organizational, communication, leadership and interpersonal skills.

　　Detailed oriented individuals with strong critical thinking, problem solving and follow-up skills.

　　Fast learner with strong self-motivation to grow technically; be able to perform job at high standard with minimum supervision and demonstrated ability to thrive in a high pressure and fast paced environment.

　　Ability to prioritize and organize actions effectively and efficiently.

　　Basic project management skills.

　　Self-starter that shows high drive, creativity, ambition and accountability.

　　Strong communication skills to collaborate with different stakeholders internally (Account Team, Business Development Managers, Project team, VHV headquarter, etc.) and external customers.

　　Diversity and inclusion

　　ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

　　Other informationTravel up to 30% (Veldhoven, Netherlands; Taiwan; San Jose, US; Wilton, US; Albuquerque, US; Hillsboro, US).

　　Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

　　Legal/export license control (see below)

　　This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.

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