At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

　　Summary of Primary Function/General Purpose of Position

　　The primary purpose of this position is to function as a member of the Enterprise Resource Planning System support team to provide support activities to the local systems and the corporate office for the ERP Supply Chain application. This position is responsible to work with local systems to optimize the use of the ERP Supply Chain application and serve as a front line gatekeeper to the Supply Chain ERP model for the organization. This position may be called upon to assist in application go-live activities associated with the Supply Chain application, or additional sub-modules to the Supply Chain application.

　　Essential Functions

　　Ability to interpret, execute and support BSMH Supply Chain ERP system and organizational parameters (model).

　　Ability to review and understand issue related documentation, studies and reports to determine appropriate recommendations to resolve production issue.

　　Works the IT support system to provide direct support to Supply Chain ERP product suite users.

　　Assists in implementing techniques to improve implementation support as warranted and overall system productivity. Works towards identifying techniques to improve productivity, increase efficiencies mitigate risks and help to identify best Supply Chain practices across the system.

　　Assists with the testing of the ERP Supply Chain product suite when new patches, service packs or version upgrades are made available. This would include the development of testing scenarios.

　　Assists in the identification of standard reports to the application customer and determines when a standardized adhoc report application would be most appropriate. Develops adhoc report via specifications from the customer.

　　Assists as requested with the training effort of key individuals within the local system or Corporate office Supply Chain Departments to the ERP Supply Chain product suite.

　　Provides technical and analytical skills to troubleshoot, analyze and identify key issues and recommends corrections or course of action

　　Responds to internal and external system audit inquiries as directed.

　　Assist in automation projects assigned to drive supply chain productivity and strategic efforts, reduce manual intervention and drive efficiencies

　　This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

　　Employment Qualifications

　　Education Qualifications

　　Required Minimum Education:

　　Associates degree

　　IT or Business

　　Computer literate, with advance knowledge of computers, MS-Office, MS Access or similar database and email tools

　　Preferred Education

　　BS degree

　　IT or Business

　　Licensure/Certification Required

　　None

　　Licensure/Certification Preferred

　　None

　　Minimum Qualifications

　　Minimum Years and Type of Experience

　　Two years’ experience in working with Supply Chain ERP applications

　　Other Knowledge, Skills and Abilities Required

　　High performing organizational skills to manage projects and timelines. Must have excellent communication and interpersonal skills to positively communicate and work with end users. Must have advance Microsoft Office Excel, Word, and Access experience. Prior experience as a Buyer, Technician, Materials Management System Administrator or Manager within a health care setting highly preferred. Advance application troubleshooting skills; technical knowledge of dataflow and databases;

　　Other Knowledge, Skills and Abilities Preferred

　　Strong familiarity with healthcare systems terminology; understanding of logistics processes. Ability to research, organize and analyze data to support effective decision-making and troubleshooting.

　　☒ Combination of post-secondary education and experience in lieu of a degree

　　Many of our opportunities reward* your hard work with:

　　Comprehensive, affordable medical, dental and vision plans

　　Prescription drug coverage

　　Flexible spending accounts

　　Life insurance w/AD&D

　　Employer contributions to retirement savings plan when eligible

　　Paid time off

　　Educational Assistance

　　And much more

　　*Benefits offerings vary according to employment status

　　All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]