Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Ambulatory/ECLink/Haiku/Canto/MyChart/Healthy Planet Support Specialist, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

Under direction of the Applications Manager, this role is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes

Provide support for operations break-fix tickets, standards changes, maintenance and some small projects

The Team

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care Life Sciences, Digital Banking Payments, Investment Wealth Management, Insurance, Telecom, Media and Energy Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Qualifications

Required

Must have a current Epic Certification in one of the following: Epic Ambulatory/ECLink/Haiku/Canto/MyChart/Healthy Planet

3+ years of recent experience with an Epic Support and Maintenance

Experience in application design, workflows, build, troubleshooting, testing, and support

Demonstrative understanding of technical documentation

Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

Limited immigration sponsorship may be available

Ability to travel 10% on average, based on the work you do and the clients and industries/sectors you serve

Preferred

Strong desktop skills including Word, Excel, PowerPoint

Work Experience/Direct Knowledge of clinical area or business area to be supported

Analytical/ Decision Making Responsibilities

Analytical ability to manage multiple projects and prioritize tasks into manageable work products

Can operate independently or with minimum supervision

Excellent Written and Communication Skills

Ability to deliver technical demonstrations

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.