Would you like to be part of a focused, dedicated team? Do you want towork and grow with other motivated, ambitious people?Wagner Equipment Co. offers challenging career opportunities, extensivetraining and employee development along with an opportunity to grow yourcareer and thrive under Wagners reputation for excellence. We offer excellentbenefits and supply you with the tools you need to maximize your potential andgrow within Wagner.Benefits include:Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8company paid holidaysMedical, dental, and vision insuranceLife and AD&D InsuranceRetirement Plans - 401K and Roth 401K , eligible employees can receive acompany contribution up to 7%Tuition ReimbursementEmployee Assistance Program (EAP)CEFCU- Citizens Equity First Credit Union - Employees have access to servicesinclude payroll deductions savings, accounts, loans, VISA card, and more.Additional Benefits include: Unum Supplemental life Insurance, AflacCritical Illness + Accidental Insurance, ID WatchDog and discountedemployee phone plans.The Field Service Class C technician works with direct supervision indiagnosing, troubleshooting and repairing heavy equipment at the customerssite in a manner that reflects the companys vision of working as OneProfessional Team.Pay rate:$27.00 - $34.00 per hourPay rate is dependent upon education & experience.Essential Functions:Reasonable accommodations may be made to enable individuals with disabilitiesto perform these essential functions.Maintains truck and crane inspection logs on a daily basisMaintains Drivers HOS logs dailyCompletes CAT service reports daily that are legible, have proper grammarand sentence structure, and appropriate SIMS codeTransmits photos, timecards, service reports, and other informationthrough e-mailMaintains good customer records on jobs that have been assignedMaintains credit card receipts for accounting purposesWorks with the Service Department, Product Support Representatives, andSales Department to meet all of the customers needsCommunicates with customers on the diagnosis and status of repairs, parts,and other concernsLearns from and assists other technicians in the fieldPromotes Wagner Equipment Co. to customersAccurately troubleshoots and repairs CAT equipment the first timeReads, understands, and applies electrical and hydraulic schematics torepair workSafely rigs or hooks components for liftingRemoves, repairs, and installs major components in varying configurationsof equipmentMaintains tooling in good working order as per MSHA and OSHA regulationsMakes determinations in the field on warranty repair and guidelines,communicating decisions to customer and dispatcherMaintains service vehicle in safe and good repairOther duties as assigned by managerCompetencies:Data EntryTelephone SkillsSafety KnowledgeReading/Writing SkillsReasoning SkillsOrganizational SkillsCommunication SkillsMath SkillsProduct KnowledgeBasic Knowledge of Microsoft Word and OutlookIntermediate Knowledge of DBSIntermediate Knowledge of ET/SIS/SIS Web/STWAbility to work independently with little or no directionWell-rounded knowledge of CAT equipmentWork Environment:Noise: LoudIndoors and OutdoorsPhysical Demands:StandingWalkingTalkingSittingUse of HandsHearingAscending or descending ladders, stairs, etc.Heavy work that includes lifting and/or moving objects up to 100 pounds ormoreTravel Requirements:75%- 100%Required Education and Experience:High School Diploma or GEDRelevant CAT related courses1 years experience servicing heavy equipment1-3 years administrative/clerical experience3-5 years customer service experience3-5 years sales experienceAdditional Eligibility Requirements:DOT Health CardClass D Drivers LicenseMSHA LicenseOther Duties:Job Offers are contingent upon all require pre-employment screenings whichmay include but are not limited to background checks, drug/alcoholtesting, fit for duty testing, and any other job-related tests/screenings.