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Engagement Manager - Central USA
Engagement Manager - Central USA-April 2024
Flexible / Remote
Apr 30, 2025
ABOUT ADOBE
At Adobe, we’re changing the world through digital experiences by helping customers create, deliver, and optimize content.
10,000+ employees
Technology
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About Engagement Manager - Central USA

  Our Company

  Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

  We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

  Do you have a passion for K12 education and equipping our nation's youth with the power of creativity? The Adobe for Education K12 Institutions team helps schools and districts empower all students to be lifelong creators! We focus on driving proliferation and equitable access of Adobe tools within the K12 classroom and throughout the institution. From web-based creativity tools such as Adobe Express, to industry-standard tools that prepare students for the creative economy like Adobe Photoshop and InDesign, to administrative-facing productivity tools like Adobe Acrobat, the K12 team is committed to transforming educational institutions across the country. Our mission is to encourage and inspire creativity for all learners, and we want you to join the team!

  We are looking for an experienced Engagement Manager to deepen and scale Adobe's presence US school districts. This role will be instrumental in driving active use and success in using Adobe products with strategic accounts across the US, helping millions of teachers and students bring creativity into their classrooms.

  Responsibilities in the role:

  Drive product activation and usage for portfolio of strategic US K12 districts in the Western United States.Source contacts within each district, establish relationships with appropriate parties and navigate organizations to reach the right decision-makers. Use email, social media, and other common communication tools as well as in-person visits (travel required).Develop account-specific strategies for winning key districts and collaborate with Adobe team members, including teacher community leads and technical support consultants, to drive ambitious goalsProject manage and coordinate specific strategies with internal Adobe team to achieve district plansUse data to strategically engage assigned customer pipeline in order to drive quick implementation and full adoption of Adobe products. Familiarity with PowerBI. Excel, Tableau a plus.Educate and influence district leaders on the value of Adobe in K12 educationProblem-solve with district administration and IT admins on the biggest barriers to unlocking student and teacher active use in the classroomDevelop scalable best practices for what works to drive provisioning, first login, and active use across districts in the Western United States.Drive strategies to build scale and share insights with the team based on strategic account experiences and contactsAdvocate within Adobe on behalf of students, teachers and administrators.Bring an ambitious self-starter, business-leader demeanor to your work.The ideal candidate will have:

  6-8+ years in customer-facing roles such as sales, partnerships, customer success, and account management, ideally with US school districts and district leadership.Comfort with product development, navigating access and deployment, and familiarity with Adobe Creative Cloud and Document Cloud products.In-depth experience and understanding of the education ecosystem and how to reach key influencers across districtsExperience and success getting customers to buy into project timelines and implement plansMotivation to reach big goals and operate in a growing, changing environmentA customer-centered approach, encouraging students and teachers and partnering with leadershipExperience using data to get results with customers and accountsExceptional, clear and conscientious communication and presentation skillsStrong work ethic, combining bias toward action with innovative thinkingAt Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

  Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

  If you have a disability or special need that requires accommodation to navigate our internal careers site or to complete the application process, please contact [email protected].

  Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $100,100 -- $200,200 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

  At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

  In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

  Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

  Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, [email protected] call (408) 536-3015.

  Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.

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