+-----------------------------------+-----------------------------------+| | || | || | || | || Qualifications | Responsibilities || | || | || | || | || | || | || | || • | • || | || | || | || | || | || High School diploma or General | EMDs are responsible for || Education Degree (GED) | receiving and processing requests || | for ambulance services via || | telephone and radio while || | utilizing Medical Priority || | Dispatch || | || | || | || | || | || • | || | || | || | || | • || | || Excellent computer skills and the | || ability to multi-task | || | || | || | Demonstrates the ability to || | communicate professionally with || | residents, public officials, || | governmental entities, and || | political leaders when necessary || | || | || • | || | || | || | || | || | || Must possess strong customer | || service skills | • || | || | || | || | || | || | Consistently receives emergency || | calls and enters them into the || | CAD system within 60 seconds, 90% || | of the time || • | || | || | || | || | || | || Must have strong organizational | || skills, interpersonal, verbal and | || written communication skills | || | • || | || | || | || | || | || | Consistently achieves alert times || | within 30 seconds of the call || | received, 90% of the time ||   | || | || | || | || | || | || | || | || | || | • || | || | || | || | || | || | Ability to function in a moderate || | noise level environment with || | constant activity || | || | || | || | || | || | || | || | || | || | • || | || |