About Lumen

　　Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

　　The Role

　　The Director of IT, Internal Network Services (INS) is responsible for overseeing the design, implementation, and maintenance of the internal network infrastructure and services for Lumen. The Director will lead a tight-knit group consisting of multiple leaders and teams covering all internal network functions, in addition to directly leading network engineering and architecture resources. This larger INS team ensures the availability, security, and performance of multiple data centers, WAN connectivity, and corporate offices user network space. The Director will also collaborate with other IT leaders and stakeholders to align the network strategy with the business goals and objectives, bringing to bear leading edge architecture and technologies in a hybrid environment.

　　The Main Responsibilities

　　• Develop and execute the network strategy, roadmap, and budget for the internal network services.

　　• Manage and supervise the network team, including hiring, training, evaluation, and development of employees and contractors across different teams and locations.

　　• Ensure the availability, reliability, security, and scalability of the network infrastructure and services.

　　• Plan and implement network projects, upgrades, migrations, and expansions.

　　• Automate and modernize network services to simplify management and drive efficiencies.

　　• Manage and design advanced hybrid and data center network fabrics.

　　• Establish and enforce network policies, standards, and best practices.

　　• Coordinate and collaborate with other IT teams and business units on network-related issues and initiatives.

　　• Provide technical guidance and support to the network team and other IT staff.

　　• Oversee and conduct network assessments, performance analysis, testing, and optimization.

　　• Mobilize a team response to troubleshoot network incidents / problems and drive both resolution and root cause analysis in a timely manner.

　　• Report on network status, metrics, and KPIs.

　　• Oversee documentation initiatives including architectural diagrams, standards, As-built’s, etc.

　　• Keep abreast of the latest network trends, technologies, and innovations.

　　• Build, motivate, develop, inspire, and retain teams that collaborate cross-functionally across multiple organizations and teams to enhance the overall customer experience, ensuring exceptional service and proactive support.

　　• Directly manage the top engineering and architecture talent, and provide them with feedback, coaching, and recognition.

　　• Cultivate a culture of partnership, servant leadership, service excellence, customer service, employee satisfaction, continuous improvement, and fun.

　　What We Look For in a Candidate

　　• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.

　　• At least 10 years of experience in network engineering, with at least 5 years in a leadership role.

　　• Expert knowledge of network technologies, protocols, and standards, such as TCP/IP, LAN, Cisco ACI, WAN, Wireless, MPLS, SD-WAN, BGP, OSPF, EIGRP, VPN, QoS, etc.

　　• Experience with network enterprise architecture, design, and optimization for large-scale nation-wide enterprise data centers and user environments.

　　• Experience with network security, compliance, and risk management.

　　• Experience with network monitoring, troubleshooting, and performance analysis tools.

　　• Experience with network automation, orchestration, and configuration management tools, such as Ansible, Python, Puppet, Chef, etc.

　　• Experience with cloud networking and hybrid solutions, such as Azure, Google Cloud, AWS, etc.

　　• Experience with Cisco, Juniper, and Aruba gear, among many other leading vendor solutions.

　　• Experience with Load Balancing solutions such as Citrix NetScaler.

　　• Excellent communication, collaboration, and problem-solving skills.

　　• Strong leadership, management, and mentoring skills.

　　• Certifications such as CCNA, CCNP, CCIE, or equivalent are preferred.

　　Compensation

　　The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

　　Location Based Pay Ranges

　　$128310 - $171080 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

　　$135060 - $180080 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

　　$141820 - $189090 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

　　$148570 - $198090 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

　　As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

　　Requisition #: 331767

　　When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

　　EEO Statement

　　We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

　　Disclaimer

　　The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

　　Salary Range

　　Salary Min :

　　128310

　　Salary Max :

　　198090

　　This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

　　This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

　　As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

　　Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.