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Director of Business Optimization
Director of Business Optimization-November 2024
East Boston
Nov 4, 2025
About Director of Business Optimization

  Director of Business Optimization

  Print (https://www.governmentjobs.com/careers/massport/jobs/newprint/4359112)

  Apply

  

  Director of Business Optimization

  Location

  East Boston, MA

  Job Type

  Full-Time

  Job Number

  FY2024-00108

  Department

  Information Technology

  Division

  Information Technology

  Opening Date

  01/23/2024

  Description

  Benefits

  ABOUT US

  The Massachusetts Port Authority is Powering What’s Possible™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy. With a commitment to diversity, equity, and inclusion and being good neighbors, we achieve results that positively impact the people and businesses of New England.

  As the digital heartbeat of our organization, the Information Technology (IT) Department fuels the seamless operation of Massport. Driven by our commitment to excellence, we harness the power of technology to solve real-world challenges and enable the organization to achieve its business goals with exceptional efficiency. Our team embraces development and diversity, constantly seeking new opportunities for innovation and growth, to help shape the future of our agency and set new standards for excellence.

  ABOUT YOU

  As the Director of Business Optimization, you are a data-driven strategist with a well-established track record in process improvement, project management, and data analysis. Your robust analytical skills enable you to adeptly identify inefficiencies within business processes and implement enduring improvement strategies. Effective communication and stakeholder engagement, coupled with technical prowess in data analysis tools, are pivotal to your success. Additionally, your collaborative spirit with IT teams, ability to adapt to shifting priorities, and unwavering commitment to data ethics all play a crucial role. Your overarching mission is to spearhead the organization's transformation into a data-driven driving force, optimizing processes and instilling excellence across all business functions.

  What you will do:

  Support the simplification of business processes and identify more efficient ways of working.

  Analyze financial and operational data to derive actionable insights that boost business performance.

  Assist in the development and implementation of a "best-in-class" continuous improvement strategy.

  Assess new process improvement opportunities and collaborate with stakeholders to define objectives and structure projects for better business impact.

  WHAT YOU OFFER

  Bachelor’s degree in business or other relevant degree.

  5 years of experience directing a corporate continuous improvement function.

  Proficiency in complex reporting procedures involving data analysis and report design.

  Capability in leading teams through influence rather than relying on a formal reporting structure.

  *Click here for detailed job description (https://www.massport.com/sites/default/files/2024-01/Massport-Job-Description-Director-of-Business-Optimization-1-23-24.pdf)

  WHAT WE OFFER

  Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day. Further, Massport is an Equal Employment Opportunity employer and committed to workforce diversity and inclusivity.

  What we believe in :Work/life balance

  Supporting the people and businesses of New England

  A supportive and inclusive culture

  Achieving results and having positive impact

  Opportunities for growth

  Being good neighbors in the communities we serve

  Providing safe, healthy, and secure work environment

  Protecting the environment

  Click here for information on our comprehensive compensation and benefits packages (https://www.massport.com/media/xg1eylvc/220728_hr_benefits-one-sheet.pdf) . We're a world-class organization of people moving people and goods--connecting Massachusetts and New England to the world safely, securely, and efficiently, with a commitment to sustainability, our neighboring communities, and diversity, equity, and inclusion.

  We support and take pride in the employees that make those connections possible each and every day.

  We provide comprehensive compensation and benefits packages*:

  • Health, dental, vision, life insurance

  • Disability insurance

  • Flexible work arrangements

  • Vacation time, sick time, personal days

  • 12 Holidays per year

  • Massport Retirement Plan (Pension)

  • Deferred Compensation Plan (457b) with employer match

  • SMART Plan retirement plan advisor/financial planning

  • Discounted MBTA passes

  • Public service loan forgiveness program for federal student loans

  • Professional development programs

  • Mentorship program

  • Adoption assistance

  • Paid parental leave

  • Employee assistance program

  • Employee recognition programs

  • Employee resource groups

  • Flexible spending accounts

  • Wellness programs

  • Community engagement

  • Volunteer opportunities

  • On-site employee parking

  • Bike racks

  • Electric car charging stations

  • Mother's suite for new/nursing mothers

  *Benefits may vary by position and/or location.

  For more information, please visit www.massport.com.

  We are an equal opportunity employer and are committed to workforce diversity and inclusivity.

  Follow us on linkedin.com/company/massachusetts-port-authority

  Agency

  Massachusetts Port Authority

  Address

  One Harborside Drive, Suite 200S East Boston, Massachusetts, 02128-2909

  Phone

  617-568-3900

  Website

  http://www.massport.com

  Apply

  Please verify your email address Verify Email

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