Casualty Claims SpecialistWho we are

　　American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

　　Get to know the business

　　General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

　　Claims

　　Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

　　Responsibilities include:

　　Conducts a thorough investigation of coverage, liability and damages. Must document facts and maintain evidence to support claim resolution.

　　Comply with all statutory and regulatory requirements in all applicable jurisdictions.

　　Establish appropriate loss and expense reserves with documented rationale. On going review of reserves required through life of file.

　　Demonstrates technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines.

　　Communicates effectively with internal and external customers on claims and account issues.

　　Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory.

　　Effectively manage litigation process and defense counsel to ensure timely and cost-effective outcomes.

　　Adjuster licenses required. Must be obtained within 6 months of hire.

　　What we’re looking for:

　　4+ years previous auto or general liability claim experience preferred.

　　Excellent verbal and written communication skills

　　Excellent customer service skills

　　Analytical with good decision-making skills

　　Strong organizational skills and detail oriented

　　Ability to work independently, handle multiple tasks simultaneously and exercise good judgment

　　#LI-HB1

　　A look at our Benefits

　　We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

　　We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

　　We are an Equal Opportunity Employer

　　American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

　　To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

　　AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected] . Reasonable accommodations will be determined on a case-by-case basis.

　　Functional Area:

　　CL - Claims

　　Estimated Travel Percentage (%): Up to 25%

　　Relocation Provided: No

　　AIG Claims, Inc.

　　At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.

　　But we also do the same thing for our employees, because we know our people are our greatest strength-the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

　　Join our Talent Network (http://www.aig.com/careers/life-at-aig/join-the-talent-network) . Additional information about AIG can be found at www.aig.com | YouTube (http://www.youtube.com/aig) | Twitter (http://www.twitter.com/AIGInsurance) | LinkedIn (http://www.linkedin.com/company/aig) . These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.