At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

　　We are seeking a highly skilled and detail-oriented Director Database Operations for SQL Sever. As the Database Operations Manager, you will be responsible for providing support and maintaining the overall performance, reliability, and availability of our database systems. You will lead a global team of Database Operations L1/L2 professionals (12-15 resources) and collaborate with cross-functional teams to ensure optimal database performance and support the organization's data management objectives.

　　Responsibilities:

　　Lead a team of SQL Sever and related DB technologies Operations L1/L2 professionals, providing guidance, training, and support.Perform routine database administration tasks, including installation, configuration, migration, patches, and upgrades of database systems including setting performance goals, providing regular feedback, and conducting performance evaluations.Define and communicate key performance indicators (KPIs) for the team, ensuring alignment with department and company goals.Monitor and track team performance against set KPIs, identifying areas of improvement and implementing necessary actions.Ensure compliance with service level agreements (SLAs) for incident response, problem resolution, and service request fulfillment.Develop and maintain team documentation, including standard operating procedures (SOPs), guidelines, and knowledge base articles.Collaborate with other managers and stakeholders to prioritize and allocate resources for database projects and initiatives.Provide regular reports and updates to upper management regarding database performance, incidents, and projects.Continuously evaluate and improve the team's processes and workflows to optimize efficiency and effectiveness.Lead regular team meetings and training sessions to ensure ongoing development and knowledge sharing.Requirements:Bachelor's or equivalent degree in computer science, engineering, information technology, or a related field.Proven work experience as a DBA , DB Operations or similar role for large-scale systems.Minimum of 10 years of experience in SQL Sever and related DB technologies administration and/or operations.Strong knowledge in SQL Sever and related DB technologiesAdditional RDMS knowledge like Oracle, Sybase, MySQL, BM DB2 is plus.Minimum of 8 years of experience in Windows, Unix or Linux.Familiarity with cloud platforms (AWS, Azure, Google Cloud) and their RDBMS databases.Proficiency in Shell script or Power shell, SQL scripting, performance tuning, and optimization techniques.Minimum 4 years of experience leading a team of DBA professionals.Strong knowledge of database monitoring and management tools.Experience with implementing database backup and recovery strategies and techniques.Knowledge of data modeling and database architecture principles.Excellent troubleshooting and problem-solving skills.Strong communication and collaboration abilities to work effectively with cross-functional teams.Ability to work in a fast-paced environment and handle multiple priorities simultaneously.Evidence of ongoing professional development and commitment to staying updated with industry advancements.Responsible for performance management, staff development, and decisions regarding staffing and hiring.Oversee the delivery of database service activities.Experience and knowledge of monitoring and monitoring tools e.g., SCOM, Datadog,Experience with issue, change control tracking software's e.g., Remedy-ITSM, JIRA.#LI-NO1

　　Broadridge associates helped us envision our Connected Workplace, a work model that allows associates around the globe to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

　　We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.

　　Disability Assistance

　　We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status and other protected characteristics protected by applicable federal, state, or local laws.US applicants: Clickhereto view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company's career webpage because of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email [email protected].