Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 240,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

　　This role belongs to our German subsidiary Wipro Technologies GmbH with a headquarter in Frankfurt.

　　This role is open for Hamburg location in Germany.

　　Your working area & responsibilities Hands on experience in installing & troubleshooting hardware issues for Laptop, Desktop, Printers and accessories Basic knowledge of enterprise LAN, WAN, Server setups and concepts. Ability to perform smart and physical assistance activity under instruction, at sites. Conference room A/V equipment assistance & troubleshooting Basic VOIP phone configuration & troubleshooting Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP working principles o Basic understanding, mail configuration and troubleshooting of Mobile Device Management system ( Airwatch / Xenmobile / Mobile iron etc)

　　Your skillset 1-3 years' experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Good Customer management skill, Able to interact and work with customer at different levels, Self- Driven and result oriented Really passionate about the work , Ability to work with deadlines and complete tasks on time. Good in oral and written communication Good German and English language skills are mandatory

　　Benefits include:

　　New Hires Buddy-Program Regular All-hands Meetings Referral Program Comprehensive Learning Offerings Company pension plan Highly international, high-Performance culture Diversity is in our DNA Women network

　　Applications from people with disabilities with appropriate suitability are explicitly welcome.

　　At Wipro, we endeavor to provide a formidable platform for professionals who will be our change agents - catalysts who are torchbearers of our fortitude to excel and redefine the limits of technology to make our clients successful. Our hiring team focuses on the recruitment of talented professionals in the industry. If you are experienced in the pursuit of excellence in IT, and looking for challenging opportunities to actualize your fire within, look no further. A career at Wipro offers just that and a lot more.

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　　Desktop Support