Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

　　• A PROUD HISTORY OF OVER 75 YEARS

　　• FY22 REVENUE 10.4 BN USD

　　• WE'RE PRESENT IN 66 COUNTRIES

　　• OVER 1,400 ACTIVE GLOBAL CLIENTS

　　•WE ARE HIRING On Site IT Support

　　Location: Queretaro on Site

　　English advanced is a plus

　　Education Minimum High School Diploma

　　Expirience :

　　• • 2+ years' experience with switching and routing

　　• English mandatory

　　• Experience in data center management (maintenance, equipment removal, IMAC)• Focus on customer service

　　• Experience in tickets managements, requirements and change requests

　　• ITIL desirable knowledge

　　• Must be a person with good organization, to follow up on their tickets, coordinate scheduled activities, generate change requests, generate process documentation.

　　• Must be available to work afterhours, during weekends, holidays, etc.

　　General functions

　　Responsible for day-to-day first level user support for all existing hardware, software, network/telecommunication equipment and various IT services. Must have experience supporting Network technologies (Routers/Switches/Cabling etc). Experience Managing Active Directory and MS server environments.

　　Learn more about Wipro at www.wipro.com/about-us/

　　Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

　　Desktop Support