Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

　　Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.

　　At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

　　Moody's Analytics products are becoming an essential tool in the rapidly expanding Commercial Real Estate market. We deliver an integrated and holistic platform that automates critical processes and generates insights and recommendations to drive better decisions. Lenders, asset managers and brokers are some of our biggest customers. Our analytics provide key property performance indicators, research, and risk assessment, giving our customers a good understanding of their future cashflows. We have a team of brokerage and lending solutions experts as well as passionate sales, marketing and technology professionals who constantly strive to add value to our customers' experience.

　　Responsibilities & Tasks

　　Take responsibility for customer accounts: build up business relationships and understand the customer needsEnsure user adoption for new customersEnsure customer retention and improve client satisfaction by maintaining an ongoing exchange (such as regular meetings, updates on releases, feedback conversations on features)Collect customer feedback and report metrics to other teamsBring in ideas to improve documentation, procedures and internal information sharingImpart expert knowledge to other team membersSupport in platform development by reporting bugs and suggesting improvements and sharing customer feedback

　　Experiences & Skills

　　Required

　　Fluent in German (minimum C1)Advanced in EnglishCompleted studies or vocational training in Banking / Finance1-3 years work experience (with emphasis on real estate financing)Knowledge of Microsoft Office, especially Excel and PowerPointConfident in using technology and softwareEffective communication within a multinational team

　　Preferable

　　First experience in working with clients

　　#LI-ER1

　　The salary is one component of Moody's total compensation package for employees. Other rewards and benefits include the following: Medical, Personal Accident, Life Insurance and Time Off.

　　Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

　　Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

　　For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

　　Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.