Coordinator, Account Management Location: LaVergne, TN Duration: 12 months with possible contract to hire Description: Project Manager, SPD Consignment Consignment team is accountable for the inventory management of consignment product at customer sites. The Project Manager has responsibility to ensure uninterrupted product replenishment, timely reconciliation of consignment inventory, and invoicing of used products. Demonstrates specialized knowledge of product/service features and how products are used in customers' businesses This role will act as a central point-of-contact for customer inquiries related to consignment; evaluate customer requests, research and problem/dispute resolution Duties will include the ability to identify inventory discrepancies, learn and become efficient in several IT systems, and manage day-to-day inquiries from internal and external contacts. This role will also require monthly monitoring of consignment product expiration dates and coordinate swapping of short-dated product with longer dated product at customer sites. Account portfolio will consist of small, midsize, and high-level customers. Skills: Strong Communication Skills (written and verbal) Good customer service Comfortable speaking to customers via phone Organized Detail oriented Team Player Savvy technical skills Microsoft Office experience required SAP experience is preferred Education: Bachelors Degree in related field or equivalent work experience (Associate Degree with experience) 2+ years experience in related field preferred Proficiency in Microsoft Office products preferred Skills Required: Microsoft office Inventory Customer inquiries Detail oriented Customer service Additional Skills: Retail sales SAP Inventory management Reconciliation Team player Excellent written and verbal communication skills Customer service oriented Strong communication skills Invoicing Minimum Degree Required: Associate's Degree (Community College, MBO)