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Chief of Staff, Marketing
Chief of Staff, Marketing-April 2024
Vancouver
Apr 30, 2025
ABOUT HOOTSUITE
Hootsuite is the global leader in social media management. We power social media for brands and organizations around the world, from the smallest businesses to the largest enterprises.
1,001 - 5,000 employees
Media, Social Media
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About Chief of Staff, Marketing

  We’re looking for a Chief of Staff to the CMO, to support the planning and execution of the Marketing organization’s strategy and key initiatives. In this role you will act as a trusted advisor and partner to the CMO and marketing leadership team, fostering collaboration and alignment, driving operational excellence, and ensuring marketing leadership are well-equipped to execute effectively and efficiently.

   

  WHAT YOU’LL DO:

  Work closely with the CMO and VP of Marketing Strategy to develop, plan and execute the marketing organization’s vision, goals, strategies, and key initiatives. Provide strategic internal and external insights, data and analysis, and recommendations.  Work with the Marketing Programs and Operations Manager to ensure key projects and initiatives align to marketing’s strategic goals and are executed efficiently and effectively. Serve as a trusted strategic advisor and partner to the CMO and the Marketing Leadership team, providing strategic insights, data and analysis, and recommendations. Work with the CMO to establish a regular operating rhythm for the Marketing Leadership team and broader Marketing organization. Build and maintain trusting relationships cross-functionally and with key stakeholders in other departments.  Drive the communication and flow of information across the marketing organization. Partner with internal and external communications teams as required to ensure consistency, transparency and the right stakeholders are informed at the right time. Work in partnership with business stakeholders and leaders to enable a data-driven approach to setting priorities and monitoring effectiveness in executing them. Drive accountability for KPIs and OKRs and ensure key decisions have a clear owner and plan of execution.  Act as a point of escalation for marketing leaders to flag issues, risks or concerns to the CMO. Manage communication to ensure the CMO is prepared and informed.  Build and maintain trusting relationships cross-functionally and with key stakeholders in other departments Stay informed on relevant industry trends and developments and provide the CMO with timely information as required.  Perform other related duties as assigned

   

  WHAT YOU’LL NEED:

  Advanced level of strategic business operations and/or strategic project/program management experience. Proven experience partnering and supporting senior and executive leaders.  Excellent stakeholder and project management skills, with demonstrated experience helping design and execute strategic initiatives to deliver measurable business results.  Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs Courage: steps up to address difficult issues, saying what needs to be said Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems  

  WHO YOU ARE:

  Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community. Curious. You are always learning and seeking ways to make things better. Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity. Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.  

  In all we do, our six guiding principles light the way:

  Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

  One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

  Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

  Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

  Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

  Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

   

  Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

  Canada Pay Range For This Role

  $140,700—$197,100 CAD

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