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Case Manager, Behavioral Health, Partial Hospitalization Program (Full Time, Days)(Float)-2
Case Manager, Behavioral Health, Partial Hospitalization Program (Full Time, Days)(Float)-2-December 2024
Allentown
Dec 20, 2025
About Case Manager, Behavioral Health, Partial Hospitalization Program (Full Time, Days)(Float)-2

  St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

  To provide comprehensive care of psychiatric patients admitted to the Partial Hospitalization Program from admission through discharge, by maximizing available internal and external resources to reduce length of stay and improve quality of care. It includes assessing, planning, implementing, coordinating, and evaluating health and community related services to meet a patient’s physical, psychosocial, vocational, and health needs in a cost effective, outcomes-oriented and timely manner. As department needs change, the services may be performed at any level within the Network’s continuum of services and/or sites.

  JOB DUTIES AND RESPONSIBILITIES:

  Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.

  Performs admission review on assigned patients. Attends daily treatment team meeting, facilitates group sessions with patients and shares professional knowledge, making appropriate recommendations regarding clinical and programmatic needs of patients as it relates to professional knowledge base and existing treatment criteria.

  Facilitate individual sessions with patients, patient & family, and any other significant others according to therapeutic needs and program practices.

  Assesses discharge planning needs to ensure a safe, timely and efficient discharge. Identifies variances during the patient’s stay in order to evaluate and improve processes that affect the efficiency and quality of patient care.

  Arranges for community services (including short and long-term placement) prior to discharge to meet patient’s needs with recognition and documentation of patient choice of service providers. Demonstrates effective use of these resources within established reimbursement guidelines.

  Provides patient / family education and advocacy, as appropriate.

  Maintains knowledge and awareness of mental health laws regarding patients’ rights and voluntary/involuntary commitment.

  Maintains appropriate, timely, and effective communication with patients, families, community agencies, physicians, nursing staff, department managers, ancillary departments, and the Manager regarding patient care.

  Facilitates insurance authorization, pre-certification, and concurrent reviews for assigned patients.

  Maintains clinical records of all patient contact and clinical reviews, according to hospital policy and other regulatory guidelines (i.e., State, JCAHO). Documentation is completed in a professional and timely manner and includes interventions, recommendations, and referrals.

  May assist in other duties as warranted by regulatory guidelines.

  PHYSICAL AND SENSORY REQUIREMENTS:

  Able to communicate effectively (both verbally and in writing). Positive interpersonal skills required. Sits stands and walks for extended periods of time. Requires some light lifting. Potential for participation in therapeutic recreational activities.

  EDUCATION:

  Master’s degree in Social Work or Counseling

  EDUCATION:

  Registered Professional Nurse with a current license to practice in the state of Pennsylvania. Bachelor's Degree in Nursing required (or in pursuit and obtained within 3 years of hire)OR Licensed Social Worker, MSW, or Licensed Professional Counselor (LPC).

  TRAINING AND EXPERIENCE:

  At least 2 to 5 years of clinical experience providing care to patients with mental health illness. Previous experience in discharge planning and case management models preferred.Current Behavioral Health department program for De-Escalation Training and BLS certification required within 90 days of hire.

  Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

  St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

  Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 18,000 employees providing services at 14 campuses and 300+ outpatient sites. With annual net revenue of $2.7 billion, the Network’s service area includes 11 counties: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, St. Luke’s established the Lehigh Valley’s first and only regional medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and 38 fully accredited graduate medical educational programs with 347 residents and fellows. St. Luke’s is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. St. Luke’s is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. U.S. News & World Report ranked St. Luke’s #1 in the Lehigh Valley and #6 in the state. Three of IBM Watson Health’s 100 Top Hospitals are St. Luke’s hospitals. St. Luke’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from IBM Watson Health nine times total and seven years in a row, including in 2021 when it was identified as THE #1 TEACHING HOSPITAL IN THE COUNTRY. In 2021, IBM Watson Health also named St. Luke’s among the 15 Top Health Systems nationally. Utilizing the Epic electronic medical record (EMR) system for both inpatient and outpatient services, the Network is a multi-year recipient of the Most Wired award recognizing the breadth of the SLUHN’s information technology applications such as telehealth, online scheduling and online pricing information. St. Luke’s is also recognized as one of the state’s lowest cost providers..

  Learn More Here. (http://www.slhn.org/About)

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