Description

　　At Amazon, we are always exploring new opportunities to shape our global business. As a Programme Manager, you’ll be an essential part of innovating and transforming our processes. You’ll be taking the lead on the design and launch of new programmes for our customers. You’ll also oversee programmes that are already running and find ways to improve them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

　　This role is within our Relay Academy Team which work's alongside key business stakeholders to own current content and deliver projects that enhance our Relay platform (the external interface for all our carrier operations).

　　Key job responsibilities

　　• Launch programs, monitor performance metrics, and report on the status of key objectives that affect deliverables

　　• Use data to understand operational challenges and create continuous improvement initiatives

　　• Work with a variety of other Amazon departments to identify and leverage best practices

　　• Work with the technical team to ensure high performance tool

　　• Within a program environment, lead a multidisciplinary team in overcoming challenges and drive progress

　　• Manage stakeholders and internal processes, and define standards

　　A day in the life

　　You will work as as a consultant and quality assurance for the Academy program, facing end-to-end the Carrier journey. You will partner with the technical team to have all the interface and tools ensuring the success of the program.

　　You will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You’ll identify exciting new opportunities and will take the lead when it comes to designing their implementation.

　　You’ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better.

　　We are open to hiring candidates to work out of one of the following locations:

　　Barcelona, ESP

　　Basic Qualifications

　　A degree

　　Relevant experience leading cross-functional programmes or projects using project-management methodologies

　　Relevant experience in using data or anecdotal evidence to influence business decisions

　　Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership

　　Experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment

　　Preferred Qualifications

　　Advanced or master’s degree

　　Project-management qualification such as PRINCE2, APM, PMI, or similar

　　Understanding of continuous improvement methodologies such as Six Sigma or Lean

　　Experience working in an operational environment or with technical teams

　　Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.