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Bilingual Peak Contact Center Member
Bilingual Peak Contact Center Member-November 2024
Cottage Grove
Nov 7, 2026
About Bilingual Peak Contact Center Member

  JOB REQUIREMENTS: Description Do you enjoy creating and deepeningrelationships with members over the phone? If yes, this is the role foryou. This part time (15-19 hours) position is responsible for prompt,courteous, and thorough assistance to members and potential membersusing the telephone and other member access points. Candidates would becomfortable recommending Credit Union products and services thatstrengthen the member\'s financial situation and builds long-termrelationships with the Credit Union and also provide follow-up aspromised to members and participate in company wide and department goalsand objectives. Hybrid/Remote options available - must live within a 125mile radius of our Cottage Grove home office. Why Summit? Onsite 24/7gym Wellness Cafe Peak hours pay differential Fun, collaborativeenvironment Job Requirements: Professional well developed written andinterpersonal communication skills essential for interacting withmembers and co-workers. Ability to elicit member information that can beused to strengthen member relationships. Requires judgment to solveday-to-day problems but usually within established guidelines. Highschool diploma or equivalent. Requires bilingual speaking proficiency inSpanish/English (as demonstrated by internal skills test). Minimumcombined two years experience in at least two of the following areas:(Public contact/member service, call center, financial environment orsales). In depth knowledge of member self-service tools. Basicmathematical skills required, including the ability to perform interest,pay-off, dividend and certificate penalty calculations. Work requiresbasic knowledge of Microsoft Office Suite. At Summit we cover moreground, give more back and have more fun. Come be a part of somethingbigger! At Summit Credit Union, we are committed to providing EqualEmployment Opportunity regardless of race, color, religion, sex, age,national origin, disability, military and veteran status, sexualorientation, gender identity, marital status or any other characteristicprotected by local, state, or federal law. We embrace diversity andbelieve that inclusion is critical to our success as a credit union.Different makes us better. Employment decisions are made based onqualifications, merit and business need. Equal OpportunityEmployer/Protected Veterans/Individuals with Disabilities The contractorwill not discharge or in any other manner discriminate against employeesor applicants because they have inquired about, discussed, or disclosedtheir own pay or the pay of another employee or applicant. However,employees who have access to the compensation information of otheremployees or applicants as a part of their essential job functionscannot disclose the pay of other... For full info follow applicationlink. Summit Credit Union is proud to be an Equal Opportunity andAffirmative Action Employer of Veterans, Minorities and Individuals withDisabilities. ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/BC9BF3F96A4943EF

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