Home
/
Customer Service
/
Bilingual International Customer Service Representative
Bilingual International Customer Service Representative-November 2024
Miami
Nov 8, 2025
ABOUT FIRST CITIZENS BANK
First Citizens Bank is a full-service financial institution with nearly 550 locations nationwide.
10,000+ employees
Financial Services
VIEW COMPANY PROFILE >>
About Bilingual International Customer Service Representative

  Overview

  This position provides administrative and customer service support to the International Banking group. Services foreign and domestic accounts, addresses inquiries and concerns, and performs other servicing activities to facilitate daily banking for customers. Secures all necessary documentation and information to opens new customer accounts. Facilitates lending and sales production efforts by making appropriate referrals and assisting with sales administrative tasks.

  Responsibilities

  Client Service - Performs a range of daily servicing and administrative tasks to address customer inquiries and concerns, including the opening and maintenance of customer accounts.Sales Support - Identifies sales opportunities by consulting with customers on their business and banking needs. Makes appropriate referrals to banking partners who can recommend Bank products and services as a solution. Assists with a variety of administrative duties such as preparing sales materials, scheduling appointments, and assisting with sales calls.Documentation - Conducts background check requests, clears documentation exceptions for new accounts, and secures any other documentation necessary to daily activities. Maintains account data and records within the department system.Relationship Development - Offers personalized banking services to build rapport with customers. Leverages customer engagement and a strong business network to develop long-term banking relationships.Qualifications

  Bachelor's Degree and 0 years of experience in International banking client in financial services OR High School Diploma or GED and 4 years of experience in International banking client in financial servicesSkill(s): Bilingual (Spanish and Portuguese)

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Customer Service Specialist - Korean & English Speaker (Seoul)
About Agoda  Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommoda
Enterprise Account Director
Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional di
Theatre Team Member
Now Hiring Immediately! What We Can Offer You: Every team member deserves the star treatment! Each career comes with a variety of benefits for both hourly and salaried team members. Benefits may vary
Customer Account Specialist Internship- Internship Starting Summer of 2024
Our internship program provides you with the opportunity to make an impact at a Fortune 200 global company. You'll help some of the world's most diverse and prominent companies move their products ar
Customer Experience Specialist - Korean & English Speaker (based in Bangkok)
About Agoda  Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommoda
Senior Technical Support Engineer - User Experience
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else ca
Technical Support Enginner
Job Description Summary 海外医療機器 (特管第八区分: 検体検査用機器関連) の導入準備、設置など保守サービス全般業務。 Job Description 採用の目的: テクニカルサポートエンジニアとして、ライフサイエンスセグメントの製品エンジニアを担当する。 日本の今後ビジネスの重要な位置づけとなる、新製品導入をテクニカルサポートからリードする。 また、海外製造元と連携し
Theatre Team Member
CO Salary Range: USD 12.25 - 13.78 per hour Now Hiring Immediately! What We Can Offer You: Every team member deserves the star treatment! Each career comes with a variety of benefits for both hourly
Enterprise Account Executive- FSI
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else ca
IBX Customer Operations II
IBX Customer Operations II Equinix is the world's digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Busine
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved