Description

　　AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

　　Amazon Web Services (AWS) is built on the core principles of security, privacy, compliance, and transparency, which form the foundation of our trusted cloud infrastructure. We are seeking individuals who are dedicated to upholding these principles daily. Are you interested in joining our team to safeguard AWS and AWS customers from potential threats? We are currently in search of Automation Engineers for AWS Trust & Safety to play a pivotal role in protecting our customers and ensuring the integrity of our services in the face of those who may seek to exploit or misuse them.

　　In this position, you will be responsible for applying your extensive technical expertise, engineering knowledge, online services experience, and exceptional collaboration skills to effectively respond to threats and protect our cloud services from those who try to abuse them.

　　Key job responsibilities

　　You will work closely with other experts across AWS to investigate abuse of our services, automate our capabilities, develop tooling and data automation, and contribute your many experiences to protecting AWS and our customers. You will work to understand how AWS services are misused and abused, and disrupt these activities. We look for someone who has an interest in automating their way out of having to do the same thing twice, and is always thinking about how to scale what we do to millions of hosts and customers. Working as a part of AWS Trust & Safety, you will work to solve issues related to the latest security trends and early warning indicators, as well as help design solutions for emerging threats. Trust & Safety is a team that constantly provides new opportunities to learn and grow.

　　Design, develop, debug, and deliver tooling to assist the investigative and abuse response process.

　　Own the automation process end to end from conception to development, deployment, and maintenance.

　　Participate in on call rotations.

　　Learn about and integrate with partner teams’ systems and processes to combat abuse.

　　Collect, curate, and transform data to support advanced analytic creation and investigation automation.

　　Contribute to T&S policies and standards.

　　About the team

　　Diverse Experiences

　　AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

　　Why AWS?

　　Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

　　Inclusive Team Culture

　　Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

　　Mentorship & Career Growth

　　We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

　　Work/Life Balance

　　We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

　　We are open to hiring candidates to work out of one of the following locations:

　　Herndon, VA, USA | Seattle, WA, USA

　　Basic Qualifications

　　Proficiency in Python or equivalent programming languages.

　　Experience with scripting and automation, REST API, and data parsing.

　　5+ years of experience in software development lifecycle, large-scale computing. Previous experience with Security Operations Center (SOC) detection, threat analytics, Security Incident and Event Management (SIEM), and operations incident response

　　OR Bachelor's Degree in Statistics, Mathematics, Computer Science or related field.

　　Preferred Qualifications

　　Exceptional communication skills and the ability to influence both technical and non-technical stakeholders. You should be capable of navigating highly ambiguous situations, bringing clarity, and aligning objectives across multiple participants.

　　A strong grasp of prevalent cybersecurity attack types and patterns, including but not limited to DDoS attacks, phishing, network reconnaissance and intrusion attacks, and more.

　　Background in financial fraud or policy abuse investigations, response, or defense, particularly within the context of cloud-based services.

　　Proficiency in handling and analyzing extensive datasets, especially in the context of addressing intricate and unclear inquiries. Experience with tools and programming languages like SQL, Amazon Redshift, Jupyter Notebook, Apache Spark, R, AWS Glue, AWS Athena, Python, or Amazon QuickSight.

　　Demonstrated ability to thrive in ambiguous environments, offering clarity not only for yourself but also for your colleagues and leadership.

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,600/year in our lowest geographic market up to $207,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.