Description

　　You Lead the Way. We’ve Got Your Back.

　　With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

　　At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

　　Join Team Amex and let's lead the way together.

　　How will you make an impact in this role?

　　A part of the American Express Consumer Product Team in India, the incumbent will be an integral member of the Product Management team, providing critical inputs in developing and marketing world class consumer payment products for the India consumer business.

　　The ideal candidate is a highly motivated, strategic thinker who thrives in a cross -functional

　　environment and can leverage strong analytical skills and a customer-first mindset to uncover insights that drive growth for the business.

　　Key Responsibilities

　　Take strategic decisions, address opportunities for card feature enhancements and help shape the overall product roadmap through analysis of customer performance and portfolio dynamics

　　Develop product strategies, establish business plans & lead initiatives to grow the American Express Consumer Credit Card portfolio and EMI business in India

　　Monitor product performance and lead the design & development of effectively differentiated value propositions for both new and existing products under management to win in the target marketplace

　　Granular monitoring of the Credit Card Product P&L, with clear ownership and execution of any business growth initiatives related to the Product P&L

　　Drive engagement and loyalty through ownership of comprehensive marketing campaigns and the loyalty rewards platform including the end-to-end customer journey and providing strategic insights and ideas to improve the program based on data analytics

　　Be at the driving seat of developing strong marketing contents for various communication assets including product marketing materials and ongoing Cardmember engagement materials

　　Partner closely with cross-functional teams, including but not limited to Acquisitions, Marketing, Brand, Analytics, Risk, Finance, Operational Excellence, Technology

　　Manage the overall marketing budget and to drive ongoing optimization and effective use of resources as well as assume the forecasting, and profit and loss (P&L) responsibilities.

　　Work closely with the new product team to launch new products and to enhance current products.

　　Minimum Qualifications

　　At least 3 years or higher experience, preferably within the product management function with P&L management responsibilities

　　MBA in Finance or Marketing

　　Preferred Qualifications

　　Ability to work and collaborate in a complex environment, with a diverse group of internal stakeholders and with external partners across multiple markets

　　Good understanding of the consumer card business

　　Experience in credit cards portfolio or EMI/personal loans

　　Project management experience, with a high comfort level for technical complexity

　　Strong analytical skills with a creative flair

　　Strong leadership and interpersonal skills

　　Strong business acumen and partnership management skills

　　Ability to take ownership and drive results in areas outside of direct control

　　A strong team player who is flexible and maintains a positive attitude during changing work priorities

　　Strong communication skills (written & oral) with ability to articulate effectively at multiple levels

　　Qualifications

　　We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

　　Competitive base salaries

　　Bonus incentives

　　Support for financial-well-being and retirement

　　Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

　　Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

　　Generous paid parental leave policies (depending on your location)

　　Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

　　Free and confidential counseling support through our Healthy Minds program

　　Career development and training opportunities

　　American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

　　Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

　　Job: Marketing

　　Primary Location: India-Haryana-Gurgaon

　　Schedule Full-time

　　Req ID: 24000896