Description
• Acquaints homeless individuals with and provides assistance encourage utilization of community services; explains and reinforces services resources available to persons needing special assistance, including social, health or other programs that offer resources and provide services to the homeless.
• Processes applications or registration forms for services; may complete client demographic logs and other statistical information.
• Maintains computerized log of daily activities and completes simple reports and other forms.
• Researches community resources that benefit homeless individuals and enhance services provided by community program.
• Performs related work as required.
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Requirements
Community Outreach, Certified Housing Counselor
The ideal candidate will have:
• Thorough knowledge of English usage. bachelor's degree preferred.
• Knowledge of available community resources in Baltimore and surrounding areas
• Knowledge of community neighborhoods and areas populated by homeless individuals.
• Thorough knowledge of reference and research methods and techniques used in collecting, compiling and organizing data.
• Thorough knowledge of moderately complex analytical principles and techniques.
• Demonstrated ability to prepare and present reports.
• Demonstrated ability to collect, compile, edit, classify, and tabulate statistical and qualitative data.
• Ability to establish and maintain a good working relationship with co-workers, clients and the general public.
• Demonstrated ability to explain an agency’s purpose, programs, and operations.
• Ability to maintain activity logs, prepare statistical reports and complete simple forms.
• Demonstrated ability to prepare and present ideas and information clearly yet concisely.
• Ability to communicate effectively; oral and written fluency in Spanish preferred.
• Ability to understand and explain community resources and services that provide assistance to the homeless.
• Ability to motivate others.
• Ability to research community resources.
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