Administrative Services Officer 2 - Property Standards

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　　Administrative Services Officer 2 - Property Standards

　　Salary

　　$48,699.02 Annually

　　Location

　　Nashville, TN

　　Job Type

　　Full-Time Civil Service

　　Job Number

　　24242E

　　Department

　　Codes Administration

　　Division

　　Property Standards

　　Opening Date

　　01/22/2024

　　Closing Date

　　1/29/2024 11:59 PM Central

　　Description

　　Benefits

　　Questions

　　Position Description

　　The Administrative Services Officer 2 - Codes/Property Standards position performs administrative duties involved in a variety of services essential to operation of the Property Standards division of the Codes department.

　　During the 2023 fiscal year, Codes issued and tracked $5.8 billion in building permits, more than any previous year. The department concerns itself with the safety of the public as occupants in homes and buildings throughout the county, and also promotes beautiful neighborhoods through the enforcement of local codes and zoning regulations. Codes is an exciting place to work during this period of growth and construction.

　　Typical Duties

　　Assist with administrative operations of the Property Standards division of the Codes Department within five general categories:

　　Handling Phone Calls

　　Processing Inspector Abates

　　Processing Orders (Property Repairs and Demolitions)

　　Processing Landlord Registrations

　　HUB Requests

　　Daily fielding of high-volume phone queries.

　　Using mapping tools and GIS-based tools to locate property standards violation addresses.

　　Verify requests for service to ensure validity for Codes inspectors.

　　Verify complaint requests and ensuring that the appropriate inspector is notified.

　　Process Abate Notices for property owners that are in violation of Metro Code.

　　Administration of processing property repairs and demolition orders, including hearing and order notices, to ensure that legal requirements are met as specified by Metro Code.

　　Administration of Landlord Registration permit applications processing and payments.

　　Landlord Registration data tracking and analysis in CityWorks system.

　　Monitor the Property Standards email inbox.

　　Handle all Codes’ HUB requests including: processing service requests, communicating and coordinating request statuses to internal and external stakeholders, acting as liaison between Codes and other Metro and non-Metro agencies to assist citizens with filing, tracking, and updating requests via HUB Nashville website, and collaborating with the Mayor’s Office and other Metro agencies to implement and develop strategies to utilize HUB Nashville database in assisting citizens with requests.

　　Train and monitor peers on the effective use of the HUB Nashville program.

　　Organize and maintain files and reports.

　　Compose letters, memorandums, and related documents.

　　Assist with the administrators or manager as needed.

　　Minimum Qualifications

　　Bachelor's Degree and some (1-2 years) professional experience in an administrative, financial, technical, or related field.

　　Additional experience may be considered in lieu of degree.

　　LICENSE REQUIRED

　　Valid Driver License

　　Candidates with accreditations earned in a foreign institute are encouraged to apply.

　　Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

　　Preferred Experience, Knowledge, Skills, and Abilities

　　Knowledge of CityWorks or similar ticketing/dispatch software

　　Knowledge of Property Maintenance and Zoning Codes

　　Knowledge of HUB Nashville program

　　We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

　　Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

　　Requests for ADA accommodation for the recruitment process should be directed to Human Resources at 615-862-6640.

　　Full-time, Civil Service positions -

　　10 Vacation Days per year (increasing after 5 years of service)

　　1 Sick Day per month

　　12 Paid Holidays per year

　　Public Safety - Sworn and Civilian positions -

　　20 vacation days per year

　　3 Personal days per year

　　1 Sick Day per month

　　12 paid holidays per year

　　Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

　　Full-time, Non Civil Service positions - contact hiring department for benefits information

　　Seasonal/Temporary positions - no benefits offered.

　　01

　　Do you have a valid Driver License?

　　Yes

　　No

　　02

　　What is the highest level of education you have completed?

　　No Diploma

　　High School Diploma or equivalent

　　Associate's Degree

　　Bachelor's Degree

　　Master's Degree

　　03

　　List type of degree and major field of study. If no degree, answer "N/A".

　　04

　　How many years of experience do you have in an administrative, financial, technical, or related field?

　　None

　　1-2 years

　　3-4 years

　　5 or more years

　　05

　　Briefly describe your experience and how it relates to this position.

　　06

　　Indicate which Microsoft Office products you have experience using in a work environment.

　　Word

　　Excel

　　Access

　　Outlook

　　No Microsoft Office Products experience

　　Other office software

　　07

　　Do you have a working knowledge of Metro Codes and Regulations and the Metro Inspection process?

　　Yes

　　No

　　08

　　Which of the following do you have knowledge of and/or experience with?

　　HUB Nashville

　　Property Maintenance and Zoning Codes

　　CityWorks or similar ticketing/dispatch software

　　None of the Above

　　Required Question

　　Agency

　　Metropolitan Government of Nashville & Davidson County

　　Address

　　Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

　　Phone

　　(615) 862-6640

　　Website

　　http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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