We’re seeking a seasoned and strategic administrative professional to help achieve our mission: Help humanity thrive by enabling the world’s teams to work together effortlessly. As the Administrative Business Partner supporting our Customer Experience team, you’ll support our Head of Global CX and the AMER Customer Success leader with their mission to help customers in their post-sales journey to deploy, adopt, and use Asana as both a technology product and a holistic way of working. We strive to help our customers, across geographies, industries, and functions, get off on the right foot, experience the most value out of the tool over time, and ultimately renew & grow their subscription.

　　This role is based in our San Francisco office with an office-centric hybrid schedule. Along with most Asanas, you’ll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays; however, you may be expected to work from the office if there is a business need. If you're interviewing for this role, your Talent Acquisition Partner will share more about our philosophy and in-office requirements.

　　What you’ll achieve

　　Build business acumen by understanding Asana’s sales lifecycle and business/organizational priorities Manage large, complex projects with significant impact on business outcomes and earn trusted relationships across the company Ensure leaders leverage their time through strategic calendaring: attention to detail, accuracy, context-switching, and energy management Produce impactful meetings and events through efficient logistics and preparation  Turn speed into true velocity: quickly analyze/resolve tasks and improve operational opportunities, in alignment with our goals and priorities Collaborate with the admin team to provide seamless support for all Asanas Manage and coordinate domestic and international travel logistics and handle inquiries quickly, proactively, and follow through on tasks to successful completion Support your leader(s) in maintaining relationships with key people to ensure continuity in communications and to surface and pursue opportunities for collaboration  Deepen our culture’s business impact by embodying our values and goals in all internal and external relationships About you

　　Supported senior leaders (VP, C Suite) for 4+ years  Professional experience with Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides, Forms) Understand the highly flexible nature of support work and are comfortable being available in person and onsite 3-4 days per week Display exceptional discretion and a sense of nuance with confidential/sensitive information Enjoy owning and producing large/complex events and projects  Comfortable navigating, and making decisions amidst ambiguity with equanimity and Are technologically savvy with the ability to quickly adapt to new applications and tools Honed excellent prioritization skills including analyzing business needs, judgment on trade-offs, and bringing along stakeholders  You have professional polish in both internal and external interactions and the ability to exhibit grace and composure under pressure At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

　　What we’ll offer 

　　Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

　　For this role, the estimated base salary range is between $129,000 - $165,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

　　In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

　　About us

　　Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. 

　　We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We also comply with the San Francisco Fair Chance Ordinance and similar laws in other locations.

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