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(Worldpay) Legal Systems Operations Manager
(Worldpay) Legal Systems Operations Manager-March 2024
Cincinnati
Mar 30, 2026
About (Worldpay) Legal Systems Operations Manager

  Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Bachelor of Computer ScienceTravel Percentage :1 - 5%Job DescriptionOur teams are empowered to learn, grow, and make an impact-in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests.What you will be doing:* Manages one or more information systems functions for a specific user group/functional area, e.g., credit/debit card line of business, NYCE network for a site or the entire organization to provide adequate technical support for new product or process developments, production and product problems or to identify possible new areas for technical exploration.* Leads or sponsors technology projects, researches and applies best practices to processes and procedures as appropriate and evaluates how new technologies, products and techniques can meet future technology needs.* Consults with management to analyze information technology needs and determine scope, objectives, and priorities of technical projects, technical systems capacity, budgeting requirements and IT acquisitions.* Drives translation of product strategy and business owner expectations into long-range systems projects/plans with priority recommendations.* Makes development recommendations to business owners based on experience with client expectations and issues. Notifies business owners of potential technical or operational constraints including performance implications.* Develops financial estimates for operating and/or capital expenses expected from meeting team deliverable including financial forecasting, purchasing decisions and staffing related costs for new or existing products or company initiatives.* Assigns and monitors work of project team providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed. May manage small projects or sub-projects.* Develops, implements and monitors information technology standards, practices, procedures and controls to maximize efficiency and support platform compatibility and ensure data integrity, security and legal and regulatory compliance.* Coordinates delivery of services to user groups and ensures IT service is uninterrupted.* Directs and provides day-to-day expertise, coaching and leadership to management/supervisory team and staff for areas including information systems design and development, systems planning, programming, operations, architecture, data processing, data security, networks, systems support and/or analysis. Provides leadership for area of responsibility including planning, coaching, recruiting, selection, performance development and mentoring.* Researches and evaluates new technologies, products and techniques that could meet future technology needs.* Participates in disaster recovery/business continuity activities as needed.* May negotiate and/or contract with consultants, technical personnel and vendors for services and products.* May define and/or negotiate service level agreements for technology operations.* Other related duties assigned as needed.What you bring:* Five or more years of experience managing high-visibility IT projects.* In-depth knowledge of principles, theories, practices and techniques for making activities related to planning, managing and implementing software projects and programs* Broad subject matter knowledge of user group for practical application of system characteristics* Broad knowledge of architecture of enterprise level information technology hardware, e.g., WAN, LAN and computer systems and peripherals and software platforms* Broad knowledge of practices, guidelines and procedures for planning, implementing and monitoring enterprise level information technology hardware and op

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