Job Class: Workforce Development Representative

　　Agency: Department of Employment and Economic Development

　　Who May Apply : This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 01/25/2024.

　　Date Posted : 01/19/2024

　　Closing Date : 01/29/2024

　　Hiring Agency/Seniority Unit : Employ & Econ Development Dept / Employ & Economic Dev-MAPE

　　Division/Unit : Workforce Development / WFD Job Seeker SVS Field Op X

　　Work Shift/Work Hours : Day Shift, 8:00am - 4:30pm

　　Days of Work : Monday - Friday

　　Travel Required : Yes, up to 5%

　　Salary Range: $22.61 - $32.71 / hourly; $47,209 - $68,298 / annually

　　Classified Status : Classified

　　Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

　　FLSA Status : Nonexempt

　　Telework Eligible : Yes, may be eligible to telework up to two (2) days per week

　　Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

　　Make a difference in the lives of Minnesotans.

　　The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

　　This position exists to provide Career Services and CareerForce information to job seekers through orientations, group instruction, and one-on-one assistance, both over the phone and in-person, with a priority on serving Unemployment Insurance Applicants and Veterans; so job seekers are able to make informed career choices. The incumbent provides career guidance consulting and resources to job seekers in the service delivery area and/or reception desk and provides training on how to seek employment through Job Search classes, Resume Writing classes and other employment-related workshops. The incumbent will provide technical and information resources so that job seekers have access to information and tools to secure appropriate employment, and employers have access to tools and information to successfully recruit and retain employees. This position also helps businesses access services available to them.

　　Duties Include:

　　Provide Basic Career Services to career seekers either one-on-one, in groups, or virtually as defined in Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser regulations.

　　Organize and facilitate Creative Job Search, Resume Writing and other employment-related workshops so job seekers can identify career goals, write effective resumes and post them on MinnesotaWorks.net, understand and use the most effective job search techniques, and find a job that matches their skills and abilities.

　　Conduct training/orientation sessions and provide basic career services to Unemployment Insurance (UI) applicants in the Reemployment Services and Eligibility Assessment (RESEA) program and other UI special programs, Dislocated Workers, universal customers, and other special populations to provide them a basic understanding of careers, job search techniques, and services available through the CareerForce.

　　Answer questions from job seekers and businesses by phone or in person regarding CareerForce services.

　　This posting may be used to fill multiple positions.

　　Minimum Qualifications

　　To receive credit for your education and experience, your resume should clearly describe how you meet each minimum and/or preferred qualification listed, including dates of employment.

　　Professional and/or para-professional experience in career guidance, vocational counseling, job placement or similar functions such as human resources, social services, business management, marketing, adult education, or employee training.

　　Experience and/or education in conducting or facilitating classroom training for adults.

　　Demonstrated ability to collaborate effectively with individuals from diverse backgrounds and cultures.

　　Communication skills to connect career seekers to work force training opportunities to advance skills.

　　Customer service skills to convey complicated information in an understandable manner as an expert resource for outside agencies and individuals.

　　Skill in software programs such as Microsoft Office Suite (Word, Excel, etc.)

　　Ability to form and grow connections with community partners such as educational institutions, employers, and supportive services to assist career seekers in gaining employment.

　　Preferred Qualifications

　　Bachelor‘s Degree in Education, Social Work, Human Services, Counseling or other closely related field as determined by the agency.

　　Skill in a secondary language, facilitating clear communication with a diverse clientele.

　　Experience using CareerForceMN.com, Minnesotaworks.net, SharePoint, and Webex.

　　Experience conducting virtual workshops or trainings using online platforms (Microsoft Teams, Webex).

　　Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

　　Additional Requirements

　　This position requires successful completion of the following:

　　Resumes of all applicants to this posting will be evaluated against the Minimum Qualifications stated above. If your skills match the required skills for this position, the department may contact you. Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance and education. It includes contact with the applicant‘s current and/or former employers.

　　A Criminal Background Check will be conducted on all finalists for this position. A criminal conviction will not automatically remove you from consideration for employment.

　　When the position requires travel and the applicant drives a state owned or leased vehicle, a driver‘s license record check will be conducted.

　　Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

　　AN EQUAL OPPORTUNITY EMPLOYER

　　Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

　　Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.