BE A PART OF THE EXCITEMENT!

　　Concerts with major artists, professional hockey, tradeshows, auto shows, comedy acts, the symphony, and MORE! ASM Global, the world’s leader in venue and event management, is looking for Banquet Servers to join our team and support a variety of functions at The Oncenter Convention Center, Arena, and Theaters.

　　Available Shifts: Varies; must be available nights, weekends, some holidays

　　Union Code: Union; Local 150, AFL-CIO

　　Union Dues: Yes

　　Pay Rate: $15.00-$20.00/hour depending on service

　　As a Banquet Server at The Oncenter, you will prepare for, serve, maintain, and clear various functions including, but not limited to, buffets, receptions, plated meals, and refreshment breaks while following directives to ensure all expectations of the function are met to the client and guest satisfaction.

　　WHAT TO EXPECT

　　Provide total guest satisfaction through skilled and capable service in accordance with New York State laws and regulations as well as Company policies, practices, and procedures.

　　Assist in setting up designated rooms.

　　Demonstrate full knowledge of menus, key ingredients, and preparation methods.

　　Greet all guests with enthusiasm and friendliness.

　　Serve and clear assigned station while acting as a team member to assist other servers.

　　Answer guest questions about food, beverages, and facilities accurately and in a friendly manner

　　Complete side-work during non-busy hours.

　　Maintain a safe, clean, organized, and stocked work area following sanitation standards.

　　Maintain a professional appearance, and professional relationship with coworkers at all times.

　　EDUCATION & EXPERIENCE

　　High School Diploma or GED.

　　1-2 years’ of serving experience.

　　SKILLS YOU’LL NEED

　　Excellent verbal, written, and interpersonal communication skills.

　　Exceptional hospitality and customer service skills, service standards, guest relations, and etiquette.

　　Ability to make professional, independent, and good judgment decisions within proper policy and procedures.

　　CERTIFICATIONS, LICENSES, REGISTRATIONS

　　ServeSafe & TIPS certification a plus.PHYSICAL ABILITIES

　　Must be able to walk/stand or long periods of time.

　　Ability to work in a noisy, fast-paced environment.

　　Must have the physical ability to maneuver around the venue, at times walking and/or standing for 8-10 hours or greater, climbing stairs, lifting and carrying 50 lbs+, and frequent bending, reaching, kneeling, and squatting.

　　The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

　　ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (315) 435-8062.

　　Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

　　Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.