The Minnesota Department of Employment and Economic Development (DEED) is the State of Minnesota's principal economic development agency. DEED's mission is simple: to empower the growth of the Minnesota economy, for everyone. We are driven to find talented and innovative public servants, motivated by the opportunity to serve businesses, people, and the greater good. At DEED you will join a diverse team, inspired by challenging work and united by shared values that guide our work every day. At DEED we live our values by; focusing on the customer, communicating early and often, seeking solutions, creating inclusion, encouraging new ideas, and being gracious. DEED is a Beyond the Yellow Ribbon agency and committed to proactively supporting servicemembers, veterans, and military families. DEED offers great employment opportunities with a meaningful mission to truly make a difference in the lives of those under our care and for those in communities throughout Minnesota. Job Class: Workforce Development Representative Agency: Department of Employment and Economic Development Who May Apply: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 01/25/2024. Date Posted: 01/19/2024 Closing Date: 01/29/2024 Hiring Agency/Seniority Unit: Employ & Econ Development Dept / Employ & Economic Dev-MAPE Division/Unit: Workforce Development / WFD Job Seeker SVS Field Op X Work Shift/Work Hours: Day Shift, 8:00am - 4:30pm Days of Work: Monday - Friday Travel Required: Yes, up to 5% Salary Range: $22.61 - $32.71 / hourly; $47,209 - $68,298 / annually Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Nonexempt Telework Eligible: Yes, may be eligible to telework up to two (2) days per week Designated in Connect 700 Program for Applicants with Disabilities : Yes Make a difference in the lives of Minnesotans. The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota. Job Summary This position exists to provide Career Services and CareerForce information to job seekers through orientations, group instruction, and one-on-one assistance, both over the phone and in-person, with a priority on serving Unemployment Insurance Applicants and Veterans; so job seekers are able to make informed career choices. The incumbent provides career guidance consulting and resources to job seekers in the service delivery area and/or reception desk and provides training on how to seek employment through Job Search classes, Resume Writing classes and other employment-related workshops. The incumbent will provide technical and information resources so that job seekers have access to information and tools to secure appropriate employment, and employers have access to tools and information to successfully recruit and retain employees. This position also helps businesses access services available to them. Duties Include: Provide Basic Career Services to career seekers either one-on-one, in groups, or virtually as defined in Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser regulations. Organize and facilitate Creative Job Search, Resume Writing and other employment-related workshops so job seekers can identify career goals, write effective resumes and post them on MinnesotaWorks.net, understand and use the most effective job search techniques, and find a job that matches their skills and abilities. Conduct training/orientation sessions and provide basic career services to Unemployment Insurance (UI) applicants in the Reemployment Services and Eligibility Assessment (RESEA) program and other UI special programs, Dislocated Workers, universal customers, and other special populations to provide them a basic understanding of careers, job search techniques, and services available through the CareerForce. Answer questions from job seekers and businesses by phone or in person r garding CareerForce services. This posting may be used to fill multiple positions. Qualifications Minimum Qualifications To receive credit for your education and experience, your resume should clearly describe how you meet each minimum and/or preferred qualification listed, including dates of employment. Professional and/or para-professional experience in career guidance, vocational counseling, job placement or similar functions such as human resources, social services, business management, marketing, adult education, or employee training. Experience and/or education in conducting or facilitating classroom training for adults. Demonstrated ability to collaborate effectively with individuals from diverse backgrounds and cultures. Communication skills to connect career seekers to work force training opportunities to advance skills. Customer service skills to convey complicated information in an understandable manner as an expert resource for outside agencies and individuals. Skill in software programs such as Microsoft Office Suite (Word, Excel, etc.) Ability to form and grow connections with community partners such as educational institutions, employers, and supportive services to assist career seekers in gaining employment. Preferred Qualifications Bachelor's Degree in Education, Social Work, Human Services, Counseling or other closely related field as determined by the agency. Skill in a secondary language, facilitating clear communication with a diverse clientele. Experience using CareerForceMN.com, Minnesotaworks.net, SharePoint, and Webex. Experience conducting virtual workshops or trainings using online platforms (Microsoft Teams, Webex). Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures. Additional Requirements This position requires successful completion of the following: Resumes of all applicants to this posting will be evaluated against the Minimum Qualifications stated above. If your skills match the required skills for this position, the department may contact you. Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance and education. It includes contact with the applicant's current and/or former employers. A Criminal Background Check will be conducted on all finalists for this position. A criminal conviction will not automatically remove you from consideration for employment. When the position requires travel and the applicant drives a state owned or leased vehicle, a driver's license record check will be conducted. Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Application Details Why Work for Us Diverse Workforce We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota. A recent engagement survey of State of Minnesota employees found: 95% of employees understand how their work helps achieve their agency's mission 91% of employees feel trusted to do their jobs 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job 87% of employees report flexibility in their work schedule Comprehensive Benefits Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include: Public pension plan Training and professional development Paid vacation and sick leave 11 paid holidays each year Paid parental leave Low-cost medical and dental coverage Prescription drug coverage Vision coverage Wellness programs and resources Employer paid