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Workers Compensation Claims Advocate
Workers Compensation Claims Advocate-March 2024
Virtual
Mar 29, 2026
About Workers Compensation Claims Advocate

  Aon is looking for a Workers Compensation Claims Advocate

  Are you ready to begin a new challenge and work with the best Insurance Professionals in the business? Then this just maybe the new opportunity you are looking for!

  We currently have a great career opportunity for a Casualty Claims Risk Consultant. It is the responsibility of the Casualty Claims Risk Consultant to deliver tactical, client specific, casualty claims services on assigned accounts in support of Aon’s core brokerage services.

  Work Style: Virtual - work from home.

  Duties and Responsibilities:

  Develop appropriate Client Promise Service Plans as outlined in the corresponding service package in conjunction with Account Executive and with input from the client.

  Manage time spent in the delivery of agreed client services to ensure content quality, timely delivery, and profitability.

  Meet or exceed assigned billable hours and utilization goals.

  Communicate and collaborate with manager and Account Executives to identify opportunities for new business development.

  Establish rapport and maintain positive working relationship with clients and colleagues.

  Adhere to established Best Practices and make recommendations for improvement, when appropriate.

  Maintain knowledge/skills as an insurance professional and possess excellent written and verbal communication skills.

  Provide advocacy on behalf of assigned clients relating to services rendered by carriers and/or TPAs to include the review and revision of account instructions, addressing client service concerns and negotiating applicable renewal pricing and terms.

  Participate in telephonic or in-person claim reviews designed to result in file resolution, inclusive of documenting claim specific outcomes and action plans.

  Attend and participate in periodic on-site client meetings regarding service delivery and/or stewardship.

  Utilize standard deliverable products and a specific "Peer Review" process to ensure consistency of services.

  The individual in this position should be a proven performer with strong technical knowledge and work experience adjusting or managing workers' compensation claims or possess multi-line claims experience with emphasis on casualty lines of coverage.

  Also, must exemplify the behaviors defined in the Aon Leadership Model and Client Promise, particularly those described in delivering Business Results and Developing Unmatched Teams.

  Minimum required skills and qualifications

  Minimum 5 to 10 years' experience with adjusting Workers' Compensation lost-time and litigated claims.

  Well-versed in lost-time claims, to include high-dollar settlement negotiations, litigation strategy, and MSAs.

  Experience as a Claims Account Executive a Plus

  Multi Lines Claims a Plus

  Bachelor's degree or equivalent years of industry experience.

  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  How we support our colleagues

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

  We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

  Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

  The salary range for this position (intended for U.S. applicants) is $100,000 to $130,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

  This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

  Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance p rogram that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

  #LI-JS2

  #LI-Virtual

  2537264 Aon is looking for a Workers Compensation Claims Advocate

  Are you ready to begin a new challenge and work with the best Insurance Professionals in the business? Then this just maybe the new opportunity you are looking for!

  We currently have a great career opportunity for a Casualty Claims Risk Consultant. It is the responsibility of the Casualty Claims Risk Consultant to deliver tactical, client specific, casualty claims services on assigned accounts in support of Aon’s core brokerage services.

  Work Style: Virtual - work from home.

  Duties and Responsibilities:

  Develop appropriate Client Promise Service Plans as outlined in the corresponding service package in conjunction with Account Executive and with input from the client.

  Manage time spent in the delivery of agreed client services to ensure content quality, timely delivery, and profitability.

  Meet or exceed assigned billable hours and utilization goals.

  Communicate and collaborate with manager and Account Executives to identify opportunities for new business development.

  Establish rapport and maintain positive working relationship with clients and colleagues.

  Adhere to established Best Practices and make recommendations for improvement, when appropriate.

  Maintain knowledge/skills as an insurance professional and possess excellent written and verbal communication skills.

  Provide advocacy on behalf of assigned clients relating to services rendered by carriers and/or TPAs to include the review and revision of account instructions, addressing client service concerns and negotiating applicable renewal pricing and terms.

  Participate in telephonic or in-person claim reviews designed to result in file resolution, inclusive of documenting claim specific outcomes and action plans.

  Attend and participate in periodic on-site client meetings regarding service delivery and/or stewardship.

  Utilize standard deliverable products and a specific "Peer Review" process to ensure consistency of services.

  The individual in this position should be a proven performer with strong technical knowledge and work experience adjusting or managing workers' compensation claims or possess multi-line claims experience with emphasis on casualty lines of coverage.

  Also, must exemplify the behaviors defined in the Aon Leadership Model and Client Promise, particularly those described in delivering Business Results and Developing Unmatched Teams.

  Minimum required skills and qualifications

  Minimum 5 to 10 years' experience with adjusting Workers' Compensation lost-time and litigated claims.

  Well-versed in lost-time claims, to include high-dollar settlement negotiations, litigation strategy, and MSAs.

  Experience as a Claims Account Executive a Plus

  Multi Lines Claims a Plus

  Bachelor's degree or equivalent years of industry experience.

  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  How we support our colleagues

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

  We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

  Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

  The salary range for this position (intended for U.S. applicants) is $100,000 to $130,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

  This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

  Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance p rogram that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

  #LI-JS2

  #LI-Virtual

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