Summary/Objective

　　The Window/Glass Technician diagnoses and performs glass repairs on vehicles with efficiency, accuracy, and in accordance with dealership and manufacturer/factory standards.

　　Essential Functions

　　Accurately performs the necessary steps to repair and replace auto glass components to maintain vehicle safety standards

　　Provides excellent customer service

　　Ensures customer vehicles are kept clean during the repair process

　　Inspects damage, troubleshoots, and tests vehicle to determine required or recommended repairs

　　Accurately diagnose malfunctions or damage and perform the necessary repairs for them

　　Select appropriate tools, safety equipment, and parts according to job requirements

　　Install replacement glass in vehicles

　　Obtain windshields or windows for specific automobile makes and models from stock and examine them for defects prior to installation

　　Reinstall all vehicle parts that may have been removed prior to glass replacement or repair

　　Maintain a clean, efficient work area and assist in keeping the shop neat and organized

　　Documents all work performed and recommended on the repair order in accordance with operating procedures

　　Safely and professionally operate a company fleet vehicle to and from customer locations throughout the workday

　　Fulfills all physical requirements of the job

　　Exhibits self-motivation with organizational and time management abilities

　　Ability to work independently with minimal supervision

　　Able to work and collaborate effectively with a team of peers as well as leadership

　　Understand the terminology of the automobile business and keep abreast of technology changes

　　Follows all attendance and punctuality standards with adherence to timekeeping standards; Employees are required to record the beginning and ending times of any shift, break or departure from work for personal reasons

　　Follows the Code of Business Ethics and Conduct

　　Understands and follows all work rules and procedures and follows lawful directions from Supervisors

　　Upholds the company's non-disclosure and confidentiality policies and agreements

　　Maintains a professional appearance in accordance with company policy

　　Attends pertinent training on request

　　Attends company meetings as required

　　Other duties as assigned

　　Other Duties

　　Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

　　EEO Statement

　　The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

　　Req Number: 27356

　　Position Code: 145105

　　Type: Full-time

　　Dealership: Round Rock Collision Center

　　Location Address: 2450 North Mays Street

　　EEO Statement

　　The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.