Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Team
Our Global Wellbeing Team is responsible for the development, implementation and measurement of global wellbeing programs for all T&S teams. These are designed to support and promote positive psychological health, as well as healthy working environments, especially for those who work with potentially harmful content and for both in-house teams and business partners.
As the Lead Wellbeing Specialist, you will review and ensure that programs developed by Wellbeing Regional Specialists meet rigorous ethical standards and are empirically supported. Further, within your role, you will source and identify subject matter experts globally that can aid in research projects to enhance TikTok's knowledge concerning well-being intervention endeavours.
You will also oversee internal research programs along with having responsibility for the wellbeing technology roadmap for the organisation.
This is a new opportunity to work with a wide variety of teams both internally and outside the company to provide scalable wellbeing and psychological health solutions, and make strong impacts on the company's growth and the wellbeing of its people.
Candidates should have a solid background in working as a subject matter expert in employee wellbeing. Strong relationship building skills and the ability to cooperate with multiple stakeholders are also essential.
What will I be doing?
- Work with cross-departmental stakeholders to define business questions, requirements, timelines, objectives, and success criteria associated with psychological health research or programming.
- Along with the Research Team, plan clinical research efforts by creating and executing research designs in a population of interest through project management.
- Plan research efforts by creating and executing research designs through project management.
- Educate, develop and mentor a talented team of multidisciplinary Program Specialists.
- Support and lead the team in the processes for preparation and review of the ethical review board submissions when partnering with university entities.
- Source key subject-matter experts globally pertinent to specific research endeavours.
- Cross-collaborate with departments to inform and aid in creating critical technological interventions related to well-being.
- Provide cover for the Wellbeing leadership as required.
Qualifications
What should I bring with me?
- PhD. or Doctoral Candidate in health psychology, behavioural science or another relevant health behaviour-related field.
- 5+ years' experience in designing and supporting evidence-based health and wellbeing programs and initiatives in a corporate context.
- 2+ years' of people management experience.
- Strong knowledge of program and intervention evaluation methodology.
- Excellent Research skills
- Experience providing consultancy on complex topics to a range of stakeholders at all levels within organisations.
- Ability to self-manage objectives and workload.
- Willingness to travel (approximately 40% post-COVID)
Desirable:
- Trust and Safety experience.
- Global team management experience.
- Working knowledge of an outsourced or BPO environment.
- Prior experience leading research divisions or teams.
- Experience of independently leading work streams/projects within larger programmes.
The job description is not exhaustive; it is intended to overview the role. Other duties within the general scope of the function may be required.
Please Note: this position will, at times, include working with content and materials that may be offensive or sensitive to some people.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.