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Website Support Specialist
Website Support Specialist-March 2024
Jersey City
Mar 28, 2026
About Website Support Specialist

　　Duration: Long Term Contract

　　Responsibilities:

　　· Main responsibility is to assist dealers in setting up, maintaining, and optimizing their websites.

　　· Dealer Website Support Specialist supports dealers utilizing web, email, chat, and phone support channels.

　　· Monitor, track, and escalate topics to the oADD Development Team

　　· Troubleshoot website issues, assist with website management tools and ensure proper CI branding.

　　Skills & Qualification

　　• Excellent Oral and Written Communication skills

　　• Ability to handle support calls from upset dealers while providing best-in-class support.

　　Experience:

　　• 1-3 years of experience in website design or support

　　Education:

　　• Bachelor's degree in web design, Computer Science, or Marketing/UI/UX Design-Focused Degree

　　About US Tech Solutions:

　　US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

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