HOW MIGHT YOU DEFY IMAGINATION?
THE AMGEN CAPABILITY CENTER IN LISBON, PORTUGAL (ACCP) will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross-functional capabilities, including Commercial, General and Administrative, Research and Development and more. The ACCP will offer rich career growth and development opportunities, regional and global exposure, and the opportunity to LIVE, WIN, and THRIVE in one of Europe’s most attractive cities.
Our ACCP brand new offices are in Sete Rios, in the vibrant city center of Lisbon.
If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that read over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.
Web Project Senior Associate
LIVE
WHAT YOU WILL DO
The Amgen Global Content Excellence Team is looking for an experienced Web Project Senior Associate to join our Global Customer Capabilities Center (GCC). The GCC delivers efficient and consistent quality global marketing assets at scale across multiple channels & markets. As part of the GCC, the Web Project Senior Associate contributes to the integrated end-to-end project management to ensure the successful delivery of commercial and medical websites and drive delivery.
Key Responsibilities:
Collaborate with internal clients to define project scope, objectives, and deliverables and develop detailed project plans, including scope, timelines, resources, and budgets for website launches and updates.
Manage content updates in the Content Management System (CMS).
Manage and support timely execution of medium complex projects Ensure effective communication and collaboration between cross-functional teams including copywriters, designers, developers, and project- and platform owners.
Monitor project progress and documentation and take corrective actions as necessary to keep projects on track, including identifying issues and changes throughout the project lifecyclePerform quality assurance checks and hyper care to ensure deliverables meet industry standards and ongoing strategic and operational support.
Act as a single Point of Contact (POC) for managing simple and medium complex projects in all outside United States (OUS) markets and as a backup for the United States (US).
Support pilots, rollouts, and adoption of new/enhanced capabilities and features for websites.
Support Global Service Center (GSC) Regional Leads with Project Planning and Forecasting, Release Management and Deployment and Creative Support, MAC Services, Quality Assurance and Testing.
Provide reporting to GCC and GSC Regional Leads on volume, and areas of opportunity to enhance ways of working as part of operational reviews.
Empower project owners to be cost-effective & develop content with a sense of urgency through standardized templates.
Support project owners through successful website launches and updates, adhering to agile web development processes and industry best practices.
Partner with stakeholders to perform functional testing to ensure quality.
Collaborate with Digital Technology & Innovation (DTI) team to support quarterly prioritization of projects, clearly identifying business priorities, and scope to determine project requirements.
Lead retrospectives that incorporate lessons learned from previous projects to instill a culture of continuous improvement.
WIN
WHAT WE EXPECT OF YOU
We are all different, yet we all use our unique contributions to serve patients. The Web Project Sr Associate professional we seek is a collaborator with these qualifications.
Basic Qualifications:
Bachelor’s degree and 2 years of digital or web project management experience
Or
Associate’s degree and 6 years of digital or web project management experience
Or
High school diploma / GED and 10 years of digital or web project management experience
Competencies:
2+ years of digital project management in a fast-paced, multi-client environment, incl. end-to-end projects across a website lifecycle.
Strong understanding of agile project management principles and methodologies, with a focus on continuous improvement, preferably SAFe.
Experience in managing projects and with Web Analytics, Search Engine Optimization (SEO), and User Experience (UX) and User Interface (UI) design principles using tools such as Google Analytics, Google Search Console, and Figma.
Familiarity with technical specifications, and industry standards and best practices including media file sizes/formats, accessibility standards (WCAG), privacy regulations (GDPR) is a plus.
Knowledge of web development technologies, coding languages, and industry best practices, such as HTML and CSS is a plus.
Experience operating in a regulated business environment and adhering to mandatory compliance requirements (preferably pharma) is a plus.
Experience with Veeva CRM and Salesforce Marketing Cloud (SFMC) is a plus.
Strong (agile) project management, communication, and collaboration skills and mastery of project management tools such as Confluence and Jira.
Proactive, positive, and inclusive attitude and eager to learn new methodologies, technologies, and best practices.
Ability to understand complex technical concepts communicate clearly to non-technical stakeholders and translate business requirements into technical requirements.
THRIVE
WHAT YOU CAN EXPECT OF US
Vast opportunities to learn, develop, and move up and across our global organization.
Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.
Flexible work arrangements.
APPLY NOW
FOR A CAREER THAT DEFIES IMAGINATION
In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.
CAREERS.AMGEN.COM
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Join Us
If you’re seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you’ll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops, and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney diseases, rheumatoid arthritis, and other serious illnesses.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed, and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.