Purpose of the role:
Support end-to-end CWT’s web and other digital servicing offering, development life cycle, provide unparallel consultative customer service and customer experience to meeting owners, clients, and attendees.
Main responsibilities:
Create, develop and maintain attendee registration website using a CMS platform.Provide support and development to other digital service offerings such as, but not limited to, Mobile App, Onsite Technology and Virtual Solutions.Support clients through utilization of the event technology tool as described by the client agreement.Consult with the client and provide guidance on design and functionality to ensure client specifications, standards and objectives are met and client is appropriately informed.Build and maintain strong client knowledge by attending weekly conference calls to further define/re-define process and procedure.Monitor all active websites to proactively escalate potential client or supplier issues to manager/program manager for resolution. Involve client where appropriate.Perform other duties as assigned.#LI-SV
#LI-Remote
Education & experience
Education
University degree or equivalent experience and has a major in Information Technology or Web DevelopmentExperience
2 years of web development and digital meeting experience that includes basic HTML/CSS/Javascript codingExperience in web development using CMS, preferredExperience in using Web registration platform such as Cvent, Hopin, etc, preferred but not requiredKnowledge & skills
Intermediate to advance knowledge on web coding (HTML, HTML5, CSS) requiredIntermediate to advance knowledge on web programming tools/applications such as Adobe Dreamweaver, preferredKnowledge on web building using WYSIWYG applicationGraphics skills using the Photoshop, Illustrator or similar design software application.Communication skills (concise, clear, effective and professional)Detail-orientation, organization, prioritization and teamwork-oriented.Ability to understand and enforce company SOP (Standard Operation Process).Languages
English fluent both verbal and writtenSpanish (desired, but not mandatory) /Expectation to work from 4pm till 12am (US Central Time Zone) -20.30pm IST – 04.30am IST*/
Job: *Web & Digital Meeting Services
Organization: *Customer_Meetings & Events
Title: Web & Digital Meeting Specialist
Location: **
Requisition ID: 2400000S